I purchased these pillows online and they were shipped to my house. I was in the hospital and didn't start using the pillows until the end of June. I noticed I all of a sudden was bite type marks were appearing on the back of my right shoulder and then a few on my right arm. Today I noticed I now was having them on both shoulders. I pulled the pillow cases off the pillows and to my "HORROR" there were bed bugs on all of the pillows I had ordered. The older pillows were fine and the mattress was fine - they were only on the new pillows. I have contacted Sam's Club but haven't heard back from them yet!!!

Too firm

I purchased these after sleeping on the standard size at my mothers house. Ordered king size for my bed at home. They arrived as described, were exactly what I had remembered from the stay at my moms house. However, within a month of daily use my king size pillows are now flat. I’m not sure if it’s the king size or my moms guest room doesn’t get daily use, but I’m now disappointed with my purchases of these pillows. Would not recommend for daily use. Great for occasional use though!

I have bought them for years. Seems this time they changed how they are made. I think in the past I have gotten about a year and a half out these pillows. Held their fluff well so we kept buying them. This time when we bought them in May or June of 2023 they were going flat in about 6 months. Just thought about now as we were washing sheets and putting bed back together. Not so pleased with the quality this time. Not sure if I will buy again.

I purchased the Queen size. I really wanted to like these pillows but this is what I found straight out of the bag. I also put one of these in a Queen size pillow case but by the time I got in and took it back out the pillow was all out of shape. Returning. Hopefully they have something better.

The quality of these pillows is so disappointing. As someone who has bought these pillows for years, I can tell you these are nothing like they used to be. I still have some that I purchased years ago and they are NOT the same pillow today. The filling in these is almost nonexistent and your head goes straight down to the mattress with zero support. I am so disappointed in Sam's club for ruining these pillows! It's a shame because I would gladly pay 5 to even 10 dollars more to get the same quality as years past. I actually cut open one pillow and put almost all the stuffing from the one into the other pillow, then sewed it back up to make it equal in fill to previous pillows I purchased.

Nice pillowls for a king size bed. They are very fluffy but my husband found them a little too firm. However, that could be because his old pillow was just that, OLD, and had flatlened out. I'm sure in time they will decompress a bit. The price of the pillows was great.

i aas very happy when I bought these the first time so when it was time to purchase new ones, I went back to them. Unfortunately, they are not the same anymore. They are not as fluffy to begin with and flattened within days. They are just hard flat pieces that I can no longer sleep on.

Go ahead - - Wash and dry this thing following the label instructions. Then tell me it's a 5-star pillow. Not so much. The insides will separate and deform. No amount of shaking, fluffing, pulling or pressing is going to help. You'll either have a dog bone shaped pillow or a sack with all the fill at one end. I returned the first set thinking surely they had a manufacturing defect - - but no. The second set did the exact same thing after a single wash.

I've never bought a pillow that loses it's puffiness after one use. The air in it is the only thing that keeps it semi comfortable and it pushes out when you lay on it. Then it is too firm and flat. It hurts my head. It being bigger makes it worse too. They don't fill the pillow. I wouldn't suggest these to anyone. Unfortunately I bought two 2-packs and reading other reviews you can't return for your money. Only another pillow. I would much rather buy a cheaper one somewhere else.