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Sam's Club
Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars6,924 ratings2,426 reviews
  1. 5 stars69% (4,775)
  2. 4 stars12% (827)
  3. 3 stars8% (521)
  4. 2 stars4% (297)
  5. 1 star7% (504)

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Showing 501-510 of 2,426 reviews
Sep 26, 2024
Annie
5 out of 5 stars review

Verified Purchase

Comfortable

Love this

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Jan 22, 2019
Vern
1 out of 5 stars review

They are not the pillows they used to be

I have been buying these pillows about once year since they became available. I like a firm pillow and these lasted about a year. Last moth I purchased them again and they are already almost flat. There has been a change in the manufacturing process that I don’t think Sam’s is aware of.

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Dec 24, 2022
LHS
2 out of 5 stars review

Not as Firm as They Used to Be

I've purchased these pillows several times over the years, and these pillows are not as firm as they used to be. You can now squeeze the pillow and touch your fingers together. While rubbing your fingers together, the inside feels like the batting from a cheap, polyester-filled comforter. I don't think I will keep these. Back to the drawing board in my search for a decently firm pillow.

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Jun 11, 2024
mikemcd
1 out of 5 stars review

Wash them and then tell me it's a 5-star item.

Go ahead - - Wash and dry this thing following the label instructions. Then tell me it's a 5-star pillow. Not so much. The insides will separate and deform. No amount of shaking, fluffing, pulling or pressing is going to help. You'll either have a dog bone shaped pillow or a sack with all the fill at one end. I returned the first set thinking surely they had a manufacturing defect - - but no. The second set did the exact same thing after a single wash.

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Jul 18, 2020
Doris
1 out of 5 stars review

Horror!!

I purchased these pillows online and they were shipped to my house. I was in the hospital and didn't start using the pillows until the end of June. I noticed I all of a sudden was bite type marks were appearing on the back of my right shoulder and then a few on my right arm. Today I noticed I now was having them on both shoulders. I pulled the pillow cases off the pillows and to my "HORROR" there were bed bugs on all of the pillows I had ordered. The older pillows were fine and the mattress was fine - they were only on the new pillows. I have contacted Sam's Club but haven't heard back from them yet!!!

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Jan 5, 2023
Marie
2 out of 5 stars review

Quality went down

I bought these based on previous experience with them being amazing pillows but the quality has changed. The outside still looks the same however the filling is lighter and way less then before. There is no longer any firmness or support. If you are looking for a light cushion or just something soft for between your knees while you sleep this would be a great option and the reason for the 2 stars instead of 1 but if you are looking for a supportive pillow you should probably keep looking.

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Sep 2, 2022
SadieSandwich
1 out of 5 stars review

Not the same pillow - completely changed

These are not the same pillows and same amount of stuffing as they’ve always been. I have been buying these for years and recently they have changed. They have reduced the amount of stuffing to be completely flat in a month or two, probably another gimmick to increase profits. Pillows are just like any other flat pillow now. Not worth the money.

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Jul 14, 2021
CB
5 out of 5 stars review

Great pillows

I don't leave reviews very often. But I had to in case there's anyone out there suffering neck pain like I was for years. I have slept for probably 10 years or more with firm pillows from all kinds of different companies. I can't stand a flat pillow and felt like i needed good head support to help me sleep better. Anyway, It was time to change pillows in my spare bedroom, so I gave these a try. They're inexpensive and I know the Sam's brand is a good name. I figured it would be great for company that stayed overnight. Well, I just so happened to fall asleep in the spare bedroom one night and noticed how my neck didn't hurt as bad as it had been. So I continued to use the pillow and here I am 3 weeks later to tell you, I have zero neck pain! It's a miracle! This happened by accident but I feel like this was meant to be. Thank you to Sam's wholesale Club and the vendor who makes these for them.

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Jan 23, 2022
Shelly
1 out of 5 stars review

Buyer Beware

I’ve purchased this pillow several times in the past, it was one of my favorites, but I returned my last order. This is not the same pillow that it used to be, it’s so flat you can fold it over and has a very strong chemical odor. I can’t imagine anyone would want this pillow. I expect much better quality control from Member’s Mark:

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Mar 18, 2018
Cabbage
1 out of 5 stars review

Flat

I've never bought a pillow that loses it's puffiness after one use. The air in it is the only thing that keeps it semi comfortable and it pushes out when you lay on it. Then it is too firm and flat. It hurts my head. It being bigger makes it worse too. They don't fill the pillow. I wouldn't suggest these to anyone. Unfortunately I bought two 2-packs and reading other reviews you can't return for your money. Only another pillow. I would much rather buy a cheaper one somewhere else.

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