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Sam's Club
Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars6,924 ratings2,426 reviews
  1. 5 stars69% (4,775)
  2. 4 stars12% (827)
  3. 3 stars8% (521)
  4. 2 stars4% (297)
  5. 1 star7% (504)

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Showing 521-530 of 2,426 reviews
Jan 23, 2022
Shelly
1 out of 5 stars review

Buyer Beware

I’ve purchased this pillow several times in the past, it was one of my favorites, but I returned my last order. This is not the same pillow that it used to be, it’s so flat you can fold it over and has a very strong chemical odor. I can’t imagine anyone would want this pillow. I expect much better quality control from Member’s Mark:

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Jun 11, 2024
mikemcd
1 out of 5 stars review

Wash them and then tell me it's a 5-star item.

Go ahead - - Wash and dry this thing following the label instructions. Then tell me it's a 5-star pillow. Not so much. The insides will separate and deform. No amount of shaking, fluffing, pulling or pressing is going to help. You'll either have a dog bone shaped pillow or a sack with all the fill at one end. I returned the first set thinking surely they had a manufacturing defect - - but no. The second set did the exact same thing after a single wash.

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Mar 5, 2025
BrenHenWi
3 out of 5 stars review

Verified Purchase

Flattens

Flattens

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Sep 7, 2020
George1971
5 out of 5 stars review

Finally, A Good Quality Pillow For The Money

I don't know what $100 pillows are like. I just can see spending that kind of money on a pillow. That said, I am willing to spend under $20 for what looks like a decent pillow. I've tried many in this price range, and they range from OK to terrible. Most being terrible. This pillow two pack has exceeded my expectations. Often I need two pillows with cheap pillows, but not with these. I only need one with this pillow. If you need nice pillows that are supportive and bounce back, yet not too firm buy "Hotel Premier Collection". I'm going to buy more because I think they're worth it.

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Jan 5, 2023
Marie
2 out of 5 stars review

Quality went down

I bought these based on previous experience with them being amazing pillows but the quality has changed. The outside still looks the same however the filling is lighter and way less then before. There is no longer any firmness or support. If you are looking for a light cushion or just something soft for between your knees while you sleep this would be a great option and the reason for the 2 stars instead of 1 but if you are looking for a supportive pillow you should probably keep looking.

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Jan 22, 2019
Vern
1 out of 5 stars review

They are not the pillows they used to be

I have been buying these pillows about once year since they became available. I like a firm pillow and these lasted about a year. Last moth I purchased them again and they are already almost flat. There has been a change in the manufacturing process that I don’t think Sam’s is aware of.

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Jan 11, 2026
NATALIE
2 out of 5 stars review

Thought it was super nice %26 soft until I tried washing one before use %26 it immediately got a giant hole at the seam and erupted stuffing all over the rest of the laundry %26 my machine. pillows have to be washed, so they absolutely must be washable. i wash all my other pillows often with no issues.

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Jan 3, 2021
cfisher8
1 out of 5 stars review

Fell flat on expectations

I wanted to love the members mark pillows but after just a few short weeks they’ve gone completely flat. Trying to fluff these back up is a total pain and is more visual than substantial—as soon as you lay your head on them it’s flattened again. Maybe my massive brain weighs more in the pillow

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Apr 30, 2023
Paul
1 out of 5 stars review

Falls flat

I bought a set of these pillows about 5 years ago and they were great pillows. Good support, fluffy, durable, but after that long they were looking a little dingy, so I bought a new set. The new set did not live up to the old ones at all. After only a week of use they were flat and uncomfortable. I decided I had gotten a bad batch, so after a month of uncomfort I bought another set. The second set fell flat and lifeless after a week or two as well. Sam's change back to the old manufacturer or the old materials, please.

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Nov 21, 2025
Nana
1 out of 5 stars review

Too flat

I have been buying these pillows for years and the last 10 that I bought for a family gathering turned out really awful. These pillows used to be firm which is needed for my family and within one night they were all flat. So disappointing that they were changed. Please go back to how they were before. Firm!

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