Hello! We are so sorry to hear about your frustration with the new Dawn refill jugs. <br /><br />We recently redesigned our refill jugs to address common complaints we were hearing about awkward pouring, spilling, and the physical effort required to lift large-format jugs. The new spout was specifically designed to make refilling existing bottles faster and easier. However, we completely understand your disappointment if you do not currently have a bottle to refill or prefer the previous design.<br /><br />We’d love to learn more about your experience. Please give us a call at 1-800-725-3296, where our team is ready and happy to help with any questions or concerns

Hello Michael! Thank you for sharing your feedback. We’re sorry to hear that the scent affected your experience with the product. We value your input and will share this feedback with our team.<br /><br />Please know that we offer a variety of Dawn scents, including free and clear options with lighter fragrances, which you might find more suitable.<br /><br />If you would like to explore these options or have any questions, please feel free to contact us at (800) 725-3296. We’re here to help!

We're sorry you're disappointed with the Vibrant Fresh fragrance, Spence. We do extensive research and consumer testing to create appealing product features. However, we also realize that preferences can vary from person to person, and offer a variety of Dawn versions. Your satisfaction is important to us, and our Dawn Team would like to talk with you more about your experience and preferences. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We truly appreciate your loyalty to our products, and we're sorry to hear that you're disappointed with the scent of your recent Dawn purchase. A lot of research and consumer testing goes into creating scents that we think you'll love. With that said, we understand that preferences are very personal, and we'll be sure to share your comments with our team. We offer many other scents, and we would like to learn more about your experience to help you find another one of our products that better meets your preferences. For assistance, please give us a call at (800) 725-3296.

Thanks for your feedback! Our products undergo rigorous quality checks, and your feedback is important to our Quality Assurance Team. We would love to hear more about your experience and assist you further, so please call us at (800) 7253296.

Thank you for sharing your feedback regarding the cap on Dawn Platinum Dishwashing Liquid Dish Soap. We understand how important the packaging is to your overall experience, and we truly appreciate you taking the time to let us know your thoughts. At Dawn, we take product quality and consumer satisfaction very seriously. Our team continuously works to ensure that every aspect of our products, including packaging, meets the highest standards. We want you to know that your concerns are important to us, and we would like the opportunity to look into this matter further. Please feel free to contact us directly at (800) 725-3296. Our team is ready to assist you and address any questions or concerns you may have. Thank you again for being a valued Dawn consumer. We are committed to providing you with the best possible experience.