Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain, 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain, 90 fl. oz.
4.3 out of 5 stars
stars3,784 ratings2,961 reviews
  1. 5 stars76% (2,893)
  2. 4 stars8% (289)
  3. 3 stars2% (74)
  4. 2 stars2% (62)
  5. 1 star12% (466)

Member photos

  • +80 images
Sort by |
Showing 441-450 of 2,961 reviews
Jul 9, 2024
Sensitive house
1 out of 5 stars review

Horrible smell

The new scent is overpowering and the smell does not wash off easily. The reason I originally switched to Dawn was that the scent was minimal. This scent is awful and gives everyone in our house horrible headaches as we are very sensitive to smells. Most products we purchase are unscented. I have washed my hands multiple times today and the scent is still as strong as when I used the product. Please bring back the original scent as this one will be tossed out after shopping this week.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

We appreciate that you made the switch to using Dawn, and are sorry the Fresh Rain scent is triggering headaches for you and your family members. Extensive research and consumer testing goes into our products to create appealing dish soap options for our consumers, and our products are tested to be safe when used as directed. Because sensitivity is occurring, we recommend that you discontinue use of this fragrance. Since you mentioned that you would prefer an unscented option, we recommend instead using our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. We value your loyalty, and would like to gather a few more details to further assist you. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Sep 3, 2018
Anonymous
5 out of 5 stars review

this is a great soap! it works well on food and grease, i don’t even have to scrub hard to remove them! also, the scent is amazing! the price is reasonable! and a little goes a long way! i would highly recommend this product and i will be buying again!

Review from influenster.com
Helpful?5KHY8L70E6YU18972562739
Sep 13, 2024
RD12
1 out of 5 stars review

Not like smell of neww dawn

I do not like the smell of Dawn dish detergent now. I don't need to smell a floral scent when doing dishes and the formula doesn't stay soapy and last as long as it used to. Please bring back the other original dawn. Shame on you for calling this new stuff original dawn. It is not. I have allergies and this new one bothers me. Old one did not. It smelled good.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

Thanks for your review on the new scent of Dawn Original. We're so sorry you don't like it and that it may trigger your allergies. Because our consumers' safety is most important to us, we'd recommend discontinuing further use of your Dawn original bottle, if you haven't already. Please give us a call at (800) 725-3296, as we'd love to help you get a different Dawn version and have a chance to retain your trust and loyalty!

Mar 30, 2021
Zedmonton
1 out of 5 stars review

Like using no soap at all

I tried this my last grocery order. I have used 3/4 of the bottle and just ordered another, cheaper brand I used previously. This was like using no soap. Within less than 5 minutes, suds disappeared and a sink of dirty greasy water remained. I had to soak baked on food over night or use vinegar and baking soda to clean. This did not lift it. My dishes were greasy and my practice is to wipe any greasy stuff off before washing and to use super hot water (tough hands after years of washing). Still had to wash and rewash and still a film. Today I used my much cheaper previous popular brand and boom, clean grease free dishes and easily removed fried on food. I do not recommend using this product at all. In fact I used to use original Dawn but this frustrated my so much I won't buy Dawn anymore.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

Dawn Platinum Refreshing Rain contains micro-scrubbing enzymes that are designed to power through all types of food messes leaving your dishes sparkling clean, so we're disappointed to hear this hasn't been your experience, since this isn't the quality we'd expect. We'd like to learn more to share with our Quality Team and help, so please give us a call at (800) 725-3296.

May 2, 2014
Annette1
5 out of 5 stars review

I would not use anything else

[This review was collected as part of a promotion.] I love Dawn it is the only product I use. It cleans my dishes without having to scrub and scrub. If I have something really tough, soak for a few minutes and they come out perfect. A little Dawn goes a long way. The others you need to use so much more just to get the same results. Great product.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
Jan 2, 2023
Sara1234
2 out of 5 stars review

Dawn dish soap.change the ingredients very upset..

I have used this for years. I recently purchased a new bottle and was was immediately hit by this horrible odor... of the new fragrance in the bottle l Iisted the refreshing rain scent... NOTHING on the bottle listed NEW scent or formula. I am very disappointed because this soap works amazing, but I will need to find a new brand because I shouldn't want to gag while doing my dishes. Plus, you CANNOT get the smell off of your hands. And when i took a drink out of.my glass all i could.tast was the horrible odor in my mouth tasted like perfume i had to rinse my mouth a few times and also redo my dishes with the old bottle i still had ..Soooo Gross! Very disappointing in dawn company Recommends this product ✘ No

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

We're very sorry you had this experience with our Dawn Platinum Refreshing Rain hand dishwashing soap. Please know that your feedback is important to us, and we'll make certain to let our teams know that you found it to be too strongly scented. We wouldn't expect Dawn to impart the product taste into food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. If you have questions, or if we can help you further, please give us a call at (800) 725-3296.

Mar 26, 2024
MegReview
1 out of 5 stars review

Awful "New" smell

I didn't realize I purchased the new "clean scent" and it took me a few times of washing dishes to figure out what the awful smell was coming from. It reminds me of the fake smelling scented trash bags which for me leads to an instant headache. I have always used Dawn, but will be pruchasing a new brand unless they go back to the original scent.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

Thanks so much, Meg, for sharing your review on Dawn Platinum with Refreshing Rain Scent. Because this fragrance hasn't changed since 2022, what you're describing isn't what we expect. The only change that's occurred to the Refreshing Rain fragrance is the name. We dropped the "re" and the "ing", so it's now just called, "Fresh Rain". While we do work very hard to make sure all will love their purchase, we understand everyone is unique. We'd be pleased to help you further with this purchase, as your happiness is essential to all of us. Please, call any Monday through Friday, from 9 AM to 6 PM, EST, for further assistance. Our number is 1 (800) 725-3296.

Mar 17, 2023
Fragrantfae
1 out of 5 stars review

Refreshing? Rain Scent

After trying a bottle of Palmolive in an attempt to save money, I went back to Dawn. Nothing like it for cleaning. For some reason I bought a large bottle of the platinum 4x refreshing rain scent. I cannot stand the overpowering smell of that stuff. Too much fragrance! I would also like to say it takes a lot of rinsing to get the soap off the dishes. I will be looking for the tried and true regular dawn. Recommend less fragrance, it’s just awful and I am too cheap to throw it out.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Dawn Team

We have a variety of quality checks to ensure you get the best, and we'll be sure to let our team know your feedback. We'd like to get more information to help, as well as share your experience with our Quality Team, so when you have some time please reach out to us at (800) 725-3296.

Nov 30, 2018
samanthap371a
5 out of 5 stars review

Love Dawn Platinum! Works better than any other I have ever used, especially on those hard to clean pots and pans. My favorite part is my hands are not dried out and aching after using it like some of the other detergents. I would definitely recommend! 

Review from influenster.com
Helpful?5KHY8L70E6YU18972562739
Mar 14, 2023
Mallo
1 out of 5 stars review

New scent stinks

Loyal dawn user here, but I have to join the chorus reporting that the new scent is not good. Please bring back the old refreshing rain scent, or something else that doesn’t smell like this. I cannot believe this scent tested well. I will be looking for a new dish soap and earning friends and family until the scent changes, unfortunately.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Dawn Team

We're sorry to hear you don't enjoy the scent upgrade, and assure you that we're letting our team know what you think. We have a variety of scent options, so when you have a little time, please reach out to us at (800) 725-3296, and we'll find the right one for you, as well as get more information to share with our Quality Team.