Your long-time loyalty means a lot to us, and we're very sorry for your disappointment with the Dawn Original Dishwashing Liquid scent change. This is the first scent change for Dawn Original in over 10 years, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to learn more about your experience, try to make things right, and tell you more about our Dawn Free & Clear version that offers our lightest scent. Please give us a call at (800) 725-3296 so we can help you best.

We're sorry to hear you don't enjoy the scent upgrade, and assure you that we're letting our team know your feedback. We have a variety of scent options, and would like to help find the right one for you, as well as get more information for our Quality Team, so when you have time please reach out to us at (800) 725-3296.

We're sorry that you had this experience, and we hope that you're feeling better. We can assure you that our Dawn Platinum Fresh Rain has been thoroughly evaluated to be safe when used as directed. As well, it may be helpful to know that while the scent was renamed from Refreshing Rain to Fresh Rain, no changes were made to the scent itself. Your comments will be shared with the rest of our team, and we do recommend that you discontinue use of this particular product if you haven't already. You may want to give our Dawn Free & Gentle a try, which features our lightest scent. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you can.