We're so sorry you aren't happy with the new Fresh Scent. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

Thomas, thank you so much for your review. Our goal is for you to enjoy doing the dishes, and we realize that scent plays a huge factor in overall enjoyment. While scent preferences will vary from person to person, the scent should never make anyone sick, especially with our quality and safety checks and when using it as directed. We're truly sorry to hear about your experience, and we hope you're feeling better, but please know that we have not changed the scent of this product. Because of this, we ask that you please discontinue using your bottle. We'd like to make a detailed report to our Quality and Safety Team and help. Please call us at (800) 725-3296.

Dawn Platinum should leave your dishes sparkling with ease, with the many quality checks we have in place, and we're sorry to hear this. We'd like to get more information to help, as well as share this with our Quality Team, so when you have a chance please get in touch with us at (800) 725-3296.