Thank you for leaving your thoughts on our Platinum Dishwashing Liquid. We want you to know we have many checks in place to ensure our products are safe and effective, so we appreciate you giving us your feedback. We understand that scent preferences are personal and vary from person to person, so we'll be sure to share your experience with our Quality Team. So we can gather some more information for them, and provide any assistance we can, please give us a call at 1-800-725-3296.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry to hear that this was your experience, and we hope that you're feeling better. We can assure you that Dawn has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, though we do understand that preferences can vary from person to person. As well, we have quality checks in place to ensure that you can use them with ease and we wouldn't expect any sort of residue or scent to be left behind. We suggest making sure that you don't soak porous items, and instead wash them immediately and rinse thoroughly. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this product. So that we can learn more and gather additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you can.