We're sorry to hear the skillet warped during its first use and understand how disappointing that must be. To help prevent warping, we recommend matching the burner size to the pan, allowing the cookware to heat gradually, and avoiding sudden temperature changes such as placing a hot pan under cold water, as thermal shock can affect cookware performance. We'd like the opportunity to learn more about your experience and provide additional assistance. Please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for sharing your feedback—it helps us improve future products and enhance the overall consumer experience.

We're sorry to hear the Cuisinart 2-Piece Premium Tri-Ply Skillet Set did not meet your expectations, especially given your experience and confidence in the Cuisinart brand. For best cooking performance with stainless steel cookware, we recommend preheating the pan before adding oil or food, using low to medium heat, and allowing food to naturally release before turning, as these techniques can help reduce sticking. Thank you for sharing your feedback; we appreciate your comments, and your input helps us continue improving our products and consumer experience.

We're sorry to hear your skillet set arrived with damage and understand how disappointing that must have been, especially with a new purchase. Products should arrive in excellent condition, and we regret that your experience caused concerns about the quality of the cookware. If you would like to discuss your experience further, please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for sharing your feedback; it has been documented and shared with our team for review and improvement efforts.

Thank you for sharing your feedback. We're sorry to hear about the discoloration on your skillet after its first use; to help maintain the cookware's appearance, we recommend cooking on low to medium heat, avoiding overheating an empty pan, and using a stainless-steel cookware cleaner to remove any heat-related residue or staining. Thank you for your comments, as your feedback helps us improve future products and enhance the consumer experience.