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Customer reviews for Serta Cool Relief Gel Memory Foam King Pillow for
Serta Cool Relief Gel Memory Foam King Pillow
4.4 out of 5 stars
stars
60 ratings39 reviews
  1. 5 stars68% (41)
  2. 4 stars17% (10)
  3. 3 stars7% (4)
  4. 2 stars2% (1)
  5. 1 star7% (4)

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Showing 11-20 of 39 reviews
Jul 18, 2026
TammyW
5 out of 5 stars review

Awesomely long pillow

This is a really long pillow. It is super nice!!!! In a normal pillow case, there’s at least 1-2 inches that wasn’t covered by the pillow case. Other than that, this pillow is really comfortable. I love the brand. I have their topper, mattress, and pillow, and they all never disappoint me. Love the brand, love all their products!

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May 26, 2026
MariaA
5 out of 5 stars review

Great pillow

This pillow has been supportive and great. Has a cooling feeling and it’s gel infused foam, and it’s great for side and back sleepers. It’s a pretty good size pillow more for king size beds. It’s machine washable making it easy to clean and I’ve noticed it has minimized my night sweats. It’s also budget friendly!

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Jun 2, 2026
AlyssaF
3 out of 5 stars review

Cool but FIRM

Our new Serra Cool Relief Pillow is great at keeping us cool at night, but it is so incredibly firm! I tend to sleep hard, so I was really excited to find a cooling pillow. It certainly does its job. It keeps me cool at night and I don’t wake up nearly as much. It’s really big. It’s perfect for my king size bed. It’s extremely durable and very well well-made I think this pillow is going to last us a very long time. I did not want to chance washing it in my washing machine because it’s so thick and I was worried of what it would do to it, but I did just use some disinfectant spray and it worked perfect perfectly. Cleaned it up really nice. I just found it to be too firm for my liking. I can’t even hardly push down on it. This would probably be great for some sleepers, but it’s just not doing it for me. I tend to either sleep on my back or on my side and it’s just too hard. I still like the fact that it is a cooling pillow, so I’ll probably use it here and there, but just not the huge fan of the firmness.

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May 24, 2026
ChantelleB
5 out of 5 stars review

Best pillow by far!!

I love this pillow!! I have had quite a few pillows and havent really found one I love until this one! Its soft and firm and cooling. Its not quite like a regular memory foam ( I dont care for those) but its not soft like cotton fluff. I've had trouble sleeping because of my other pillows they start out good but over time they lose their shape and comfort and since using this one I have gotten some of my best sleep in weeks. I highly recommend if your looking into upgrading pillows give this one a chance!

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Jun 14, 2026
JenaB
3 out of 5 stars review

Ok firm pillow

When first opening the serta cooling pillow there was a smell which the insert talks about. It says it will go away after time, but I feel it still has a strange smell. At first touch the pillow is cool but throughout the night it doesnt stay cool. The pillow is very firm. We prefer a little more flexibility and softness for a pillow. Also a regular size pillow case does not stay on the pillow.

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May 29, 2026
JasonH
5 out of 5 stars review

Cool, supportive, and comfortable pillow that stays breathable all night long.

The Serta cool relief pillow has been great for staying comfortable throughout the night. It has a supportive firmness without feeling too hard, and the cooling material really helps prevent a pillow from getting too warm while sleeping. The pillow feels breathable and keeps it shape well even after multiple nights of use, it was easy to set up right out of the packaging and the size works perfectly for both back and side sleeping overall it provides a good balance of comfort support and cooling for a better night sleep

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May 27, 2026
JessicaR
5 out of 5 stars review

Cooking, memory foam pillow you won't want to live without.

This pillow! I am going through chemical induced menopause and I am hot all the time! This cooling pillow is such a relief, because my pillow gets hot every night. That is no longer the case. I put a silk pillowcase on it and it is perfection. The memory foam takes a minute to get used to but this is now my favorite pillow. I will be purchasing a second one for my husband to have a matching set. I've already decided to take it on vacation!

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May 27, 2026
ChristinaG
2 out of 5 stars review

Firm but good quality

The Serra Cool Relief Pillow has good quality stitching and is an overall good product but I prefer pillows that have more of a bounce to them. This pillow is firm and made from a harder memory foam material that doesn’t really mold around your head like other memory foams when you lay on the pillow. The pillow does stay cool which is what it advertises. But, the pillow is not very comfortable to me since I prefer latex pillows that are more bouncy and not as firm.

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Jun 14, 2026
KarlaF
3 out of 5 stars review

Strong odor

The biggest thing that stood out to me was the strong odor. Even after washing the outer pillowcase, the smell still persisted. The pillow is very firm, maybe too much pressure. I have tried to use this multiple times, but don’t think it’s a good fit for me. The pillow does seem very durable though.

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Apr 11, 2026
Rhonda R
5 out of 5 stars review

Verified Purchase

Great support for head and neck

Took a while for me to adjust to a firmer pillow from a soft one but now my neck doesn’t hurt when I wake up. I seem to sleep without tossing and turning as much.

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