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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 921-930 of 87,307 reviews
Jan 27, 2026
boce5776
2 out of 5 stars review

stressful

I would prefer after you receive my money and know you are getting paid you give me an option to see my forms/ I have to wait to the very end very end just to see the forms and trust everything is correct. I would like to see them as soon as I pay and then we can continue with the over done let's review everything for the 100th time.. I don't feel secure until I see the forms. Collect your money and then let me see the forms. I had to trust everything was as I thought it would be.It was stressful. Collect your fee then show me the forms!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 29, 2026
CNHarris65
5 out of 5 stars review

Very Reliable Tax Website!

We have used TurboTax for 8 years. We love the ease, guidance and accuracy of the software. It helps answer any questions we have along the way, if we are unsure of something. I would recommend this tax preparation site to anyone who doesn't want to pay all the extra fees of having a person doing them.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Jan 27, 2026
Coy25
5 out of 5 stars review

Simple and Quick

The process was easy and uncomplicated. I finished my return in 25 minutes and got a great refund. I don't like that they are now charging $35 to direct deposit your refund though. I already paid for the upgraded service. It just feels like a greedy cash grab. What's the other option? Keep my return?

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 10, 2026
RyneMR
4 out of 5 stars review

more credits = more hidden fees

Whilst there is more questions and better explanation of the different credits and things you can find to save money they defiantly don't tell you about the hidden fees and try to push their products through. i dont want the MAX and everything i did i typed in on my own so why do i get charged $160 worth of fees?

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Feb 11, 2026
Hollywood Heffern
3 out of 5 stars review

Troubles

I have been a user of Turbo Tax for over 20 years and I have really liked it, but this year has been the pits filing my 2025 return. All these questions and not being able to incorporate my past return has been a nightmare. Why not go back to the disc method of filing taxes. When I called the hot line the lady that helped me was very patient and professional and helped me very much.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 6, 2026
DaRealestoneeee
1 out of 5 stars review

TURBO TAX YOU SUCK

Every year I file with this service it gets harder and harder to navigate . Unnecessary repetitive questions , consistently lying on price . I was told it would be $49 and when it came time to submit it jumps to $89 !!!!!! This will be the last year i file with this company , i rather pay someone to handle this !!!!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 7, 2026
Cenedra05
1 out of 5 stars review

Starting to not trust it

I liked it better when I could actually file my taxes without being charged to do so. This is ridiculous, I didn't use an advisors help yet I have to pay you almost $50 to file my taxes? seriously? its a scam! Not to mention every year despite me making approximately the same amount I owe more and more taxes, it doesn't make sense, I think there is a chance I will be switching to another service next year despite being loyal to turbo tax for the past almost 10 years since I started doing my taxes. It just doesn't feel accurate anymore.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 9, 2026
BAD FOR COUPLES
1 out of 5 stars review

MARRIED LIVING IN DIFFERENT STATES

My husband and I live in different states. I was unable to do his state income tax return because it would not give us the option of not living in the same state. It was completely useless in our situation. I imagine that many people who are married live in separate states. This needs to be fixed. I ALSO THINKI I DUMB THAT I MUST HAVE A NICK NAME TO ENTER THIS

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 27, 2026
JessieSara
1 out of 5 stars review

Payments are SHAMS

I'm a firm believer that I shouldn't have to pay hidden fees when itemizing. They want to pay themselves $132 for doing NOTHING to assist me is crazy. It's insane that by stating that they can pay themselves out of my return, the price went UP from $88. There are no real fees, and I absolutely hate this interface. It is not accurate, nor does it features fit what I desire.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 11, 2026
Another Old Curmudgeon
1 out of 5 stars review

Gotcha fees

Turbo Tax is not free! And you have to wait until you're more than halfway through the process, or near the end of the process, to find out all the nickel and dime fees. In addition, there's constant advertising for additional "services" at additional cost. I'll use someone else next year.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833