I have been using Turbo Tax for years and was a little surprised that it did not follow the simpler "follow me" type assistance in guiding me through the process. Could be simpler and quicker to complete the whole process. I other words, make is simpler but yet efficient in completing the various steps. Bottom line, you dotted all the crossed all the "Ts" in completing your objectives.

Easy to use and quick! Walks you through each process. The only thing I wish was that you could restart a section without it trying to fill in for you. I did not know EIN for daycare and was never able to enter it once I had the information. I tried using the help bar but it was not useful in restarting. The system knew I had said I didn't know it and would not take me back to the screen so I could enter.

The experience with Turbo Tax is always the same. Great. The only problem is that I paid for Turbo Tax to do our taxes but it shows that my refund will be reduced by $35.00 for a fee. Not sure what the fee is for. Accuracy, Compatibility, Features, Guidance and Interface was all good.

This year the marketplace entry caused me problems and there was no way to fix it. I only had it for three months and there was no Monthly Second lowest cost silver amounts but it would not process unless I put something in. I ended up adding a single penny for the three months in column B in order to efile.

I use TurboTax every year and usually have no issues. My only issue is that when I went to submit my State Tax return, I was unable to do so due to tax law changes (No Issue with that) and it was stated that I would receive a notification when I was able to, however I never received a notification stating that I was able to submit my state taxes. My other issue is that every time I attempted to continue to attempt to look at/continue my state return, it would require I open in a browser and would not work on my phone.

Was very easy for me to enter my information, just needed my w2, last years return, and some personal info i already had on hand took me a couple of hours for my first time. Next time ill be quicker if everything works out the way it should. Last thing i saved about $600 thanks to intuit

TurboTax has a been a blessing. Accurately processing my information with a timely and seamless interface . The automated features takes the guess work out of such a stressful task. The prompts seem to anticipate upcoming questions and helps guide you with very little inaccuracies. Bravo Intuit!!

This was the worst experience I've ever had with Turbo Tax. For 10+ years I've been using Turbo Tax, and this is the first time I was lied to multiple times, tricked into options I did not want, and then made to pay nearly 100 dollars for services that previously did not cost anywhere near that. The website 'upgrades' and 'fees' are extremely misleading, poorly worded, and almost borderline false advertisement. This will be my last time using this service.

Turbo Tax was so easy and fast!! It was very user friendly, walk you through every step and they really do get you the biggest tax return and they will double check everything! Very through and makes you feel great and comfortable! HIGHLY RECOMMEND!!!

I have been using Turbo Tax for about 10 years now and I love the accuracy of it. I also enjoy that is very easy to use and navigate and that I always get the most back on my returns! I always recommend Turbo Tax when someone asks me what company to use during tax time, I am for sure a returning, loyal and satisfied customer. Thank you!