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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 861-870 of 87,307 reviews
Jan 27, 2026
48Thumper
5 out of 5 stars review

Turbo Tax is a great product.

I have been using Turbo Tax for years and was a little surprised that it did not follow the simpler "follow me" type assistance in guiding me through the process. Could be simpler and quicker to complete the whole process. I other words, make is simpler but yet efficient in completing the various steps. Bottom line, you dotted all the crossed all the "Ts" in completing your objectives.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 11, 2026
EEC22
4 out of 5 stars review

Easy and quick!

Easy to use and quick! Walks you through each process. The only thing I wish was that you could restart a section without it trying to fill in for you. I did not know EIN for daycare and was never able to enter it once I had the information. I tried using the help bar but it was not useful in restarting. The system knew I had said I didn't know it and would not take me back to the screen so I could enter.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Jan 29, 2026
Chuck 1968
5 out of 5 stars review

Good Job!

The experience with Turbo Tax is always the same. Great. The only problem is that I paid for Turbo Tax to do our taxes but it shows that my refund will be reduced by $35.00 for a fee. Not sure what the fee is for. Accuracy, Compatibility, Features, Guidance and Interface was all good.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Feb 10, 2026
KRO13
3 out of 5 stars review

Never had to do that before

This year the marketplace entry caused me problems and there was no way to fix it. I only had it for three months and there was no Monthly Second lowest cost silver amounts but it would not process unless I put something in. I ended up adding a single penny for the three months in column B in order to efile.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 22, 2026
1234 Taxes
4 out of 5 stars review

Better Than Mailing

I use TurboTax every year and usually have no issues. My only issue is that when I went to submit my State Tax return, I was unable to do so due to tax law changes (No Issue with that) and it was stated that I would receive a notification when I was able to, however I never received a notification stating that I was able to submit my state taxes. My other issue is that every time I attempted to continue to attempt to look at/continue my state return, it would require I open in a browser and would not work on my phone.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Jan 29, 2026
tteluhFAM
5 out of 5 stars review

Easy Peasy

Was very easy for me to enter my information, just needed my w2, last years return, and some personal info i already had on hand took me a couple of hours for my first time. Next time ill be quicker if everything works out the way it should. Last thing i saved about $600 thanks to intuit

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.

Jan 22, 2026
Taxational
5 out of 5 stars review

Turbo tax is a game changer.

TurboTax has a been a blessing. Accurately processing my information with a timely and seamless interface . The automated features takes the guess work out of such a stressful task. The prompts seem to anticipate upcoming questions and helps guide you with very little inaccuracies. Bravo Intuit!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Jan 29, 2026
FoxIt4
1 out of 5 stars review

Lied to and tricked

This was the worst experience I've ever had with Turbo Tax. For 10+ years I've been using Turbo Tax, and this is the first time I was lied to multiple times, tricked into options I did not want, and then made to pay nearly 100 dollars for services that previously did not cost anywhere near that. The website 'upgrades' and 'fees' are extremely misleading, poorly worded, and almost borderline false advertisement. This will be my last time using this service.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
JHB6
5 out of 5 stars review

AMAZING!!

Turbo Tax was so easy and fast!! It was very user friendly, walk you through every step and they really do get you the biggest tax return and they will double check everything! Very through and makes you feel great and comfortable! HIGHLY RECOMMEND!!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 29, 2026
DaniiJ
5 out of 5 stars review

Turbo Tax never lets me down!

I have been using Turbo Tax for about 10 years now and I love the accuracy of it. I also enjoy that is very easy to use and navigate and that I always get the most back on my returns! I always recommend Turbo Tax when someone asks me what company to use during tax time, I am for sure a returning, loyal and satisfied customer. Thank you!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.