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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 851-860 of 87,307 reviews
Feb 10, 2026
KRO13
3 out of 5 stars review

Never had to do that before

This year the marketplace entry caused me problems and there was no way to fix it. I only had it for three months and there was no Monthly Second lowest cost silver amounts but it would not process unless I put something in. I ended up adding a single penny for the three months in column B in order to efile.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 6, 2026
bogus charges
1 out of 5 stars review

dont use, bogus charges at end

its bull crap you charge $35 for direct deposit and this notifacation is after an hour of work. Had I known you charege this crap, I would never had even started which is why you dont tell anyone until the end. Suffice to say I will not use your product in the future

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 29, 2026
Jr3095
5 out of 5 stars review

My Review Of turbo tax

I’ve been doing my own taxes for the past eight years, and using TurboTax has honestly been a blessing. The platform makes what could be a stressful, confusing process feel straightforward and manageable, with clear guidance every step of the way. I feel confident knowing I’m not missing important deductions, and the time it saves me each year is invaluable. I’m truly thankful for the TurboTax team for creating a tool that empowers people like me to handle our taxes accurately and with peace of mind.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Jan 27, 2026
JimnS
1 out of 5 stars review

Gone Downhill

Very disappointed with this year's update to the product. I felt like there were at least 4 gimmick pages that made it seem like I had no choice but to pay extra for something when in reality I didn't have to. For example I could get my return fast for $35 or use Credit Karma for $0...I wanted neither option and it was tricky to get to that. Also, the 1099-INT kept asking me for a state and it literally said leave blank if no state is on my form but yet still it kept giving me an error. The AI assist was little help...I live in the free State of Florida I don't pay state income taxes. And now this AI is reordering my words around as I type...ridiculous I'm over this

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 16, 2026
Frank19154
5 out of 5 stars review

TurboTax is great

TurboTax makes filing your own taxes incredibly easy and straightforward. The step-by-step guidance is clear, well-organized, and easy to follow—even for someone doing their taxes independently. Everything is laid out in a logical way, and the prompts make sure you don’t miss important deductions or credits. What I appreciate most is how much money it saves. Instead of paying extra service fees to a tax preparer, TurboTax allows you to complete everything yourself with confidence and accuracy. It’s efficient, user-friendly, and worth it for anyone looking to save both time and money.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 6, 2026
Mamamia3790
2 out of 5 stars review

Not as good as in past years

I have used Turbo Tax for over 16 years and this tax return was brutal to complete. I can’t use the free version because I have different sources of income. All I have to do is add my income and take the standard deduction, how hard should that be. The directions were confusing, hard to follow, and way too time consuming. I will take a look at other options next year.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 7, 2026
Me1k
4 out of 5 stars review

Double/Triple check everything

Overall good product for my simple taxes. But accuracy on imported documents is iffy - always double check! Had a few penalty boxes checked that were inaccurate. And ALWAYS triple check when paying for processing at the end so that automatic upsells on products you didn't select are added to your final bill and you find out AFTER you press pay. :(. Otherwise I've used Turbotax for years and am pleased with the product versus other services.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 10, 2026
Cali Mike
5 out of 5 stars review

Turbo Tax is the way to go!!

Turbo Tax is easy to use and provides step by step guidance. It also compares one's standard deductions to itemized deductions so one can make an informed choice. I have been using Turbo tax for at least the past ten years and will continue to do so. I highly recommend Turbo Tax!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 13, 2026
Niecey J
5 out of 5 stars review

TurboTax Always At Heart

It made it very easy to upload my information, make sure everything is correct and also had helpful tabs if i didn't understand what is being asked of me made it very helpful. I have been doing my own taxes for a while with TurboTax and they have not failed me once even when compared to other platforms which makes me trust TurboTax even more than ever. I see they have updated their system to make getting your refund easier and even more secure and that makes me feel a little better with the high rise of theft during this time. It did take me longer to file this year because of the updated laws put in place but TurboTax made it seem very easy to get through them.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Feb 13, 2026
leonelcu
5 out of 5 stars review

Turbo Tax works perfectly

TurboTax was an excellent experience for me. The app is very easy to use and its features guide you step by step through the entire tax filing process. It helped me complete my taxes on my own with confidence. It also works smoothly on any device, which makes everything even more convenient. I highly recommend it.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.