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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 781-790 of 87,307 reviews
Jan 27, 2026
Edaske
5 out of 5 stars review

Best Tax tool

This was my first time doing my tax in the US by myself, using TurboTax was easy, quick and very convenient, I 100% recommend using TurboTax as your platform to submit you tax report, it contains a great and detail step by step process which helps you to complete your application without any complication.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Jan 24, 2026
WVU Reggie
5 out of 5 stars review

Another year done!

I have never had an issue once my taxes were completed by TurboTax because of the accuracy of this program. Very easy and informative as they help me through the process. I have used TurboTax for a very long time. The easy-to-use features and guidance are better than any other online tax preparation.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Jan 25, 2026
Red Rose 1
5 out of 5 stars review

Turbotax is Awesome

I've been using TurboTax for quite awhile, they've been amazing guiding me through everything that I need to do with my taxes 10 plus stars Thanks for walking with me all these times, it gets frustrating having to file but TurboTax have always been here for me can't thank you enough 😊

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 29, 2026
NikD77
2 out of 5 stars review

Old reliable, but now with more sneaky upcharges!

TurboTax is a helpful tool, but there are now SO MANY upcharge-pitfalls to dodge... The only reason I still use it is because I've been using it since I was 18, thus it's still the simplest option, and I HATE doing taxes more than I hate researching more cost-effective options for doing my taxes first. I thought I was being careful, but I STILL ended up accidentally signing up for 70+ dollars of add-ons that didn't want or need. I'm sure the info that I sent was complete and won't trigger an audit, but I am annoyed at the last second add-on SPAM they throw at you that caused me to accidentally--in the euphoric rush I felt at having my taxes DONE--sign on for another $70 for... I still don't know what. I'm just glad it's over, and will most likely choose a different option next year.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
tmead459
5 out of 5 stars review

awesome

My tax preparer was efficient, knowledgeable, and easy to work with. They explained every step clearly, answered questions with patience, and ensured my return was accurate. The process felt smooth and stress‑free. I appreciate their professionalism and attention to detail, and I would confidently recommend their services to others.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.

Feb 6, 2026
Aliciabrandon
4 out of 5 stars review

Great help from Irma

I had so much trouble with my 1098-T form it wasn’t going through an I ended up having to call customer support and this wonderful lady helped me we were on the phone for about an hour but she was very patient and polite with me the entire time and was eventually able to solve my issue. Her name was Irma she was very helpful thank you

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Feb 10, 2026
rwc123
5 out of 5 stars review

Like it

Very easy to navigate. accuracy of return never in question. w2 integrates from employer automatically withn compatability issues. features like pay from tax return are awsome. guidance through deduction method very helpful. the interface is intuitive and easy to understand

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Jan 29, 2026
ScottGr92
1 out of 5 stars review

Extremely greedy company

Littered with fees and annoying pop-ups for features not many people want. The most ridiculous fee is the fee to deduct the fees to file from your refund; you’re making us pay a fee to choose how to pay fees. TurboTax is utterly ridiculous and greedy.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 6, 2026
N8Quidley
5 out of 5 stars review

The only way to file!

Every year, every time, only way to go! Turbo Tax 4 Life!! If you think doing your own taxes is scary, stop thinking and let Turbo Tax do your thinking for you. Simple, easy to understand and walks you step by step Start to finish. You’re left thinking wow, that was what I was worried about. If I can do it, anybody can! Just start with step 1 and until you know it, there are no more steps. You will be doing it again and again years later like me. Grab your taxes by the horns and get’er done!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Jan 28, 2026
AJV12D
4 out of 5 stars review

TurboFees

TurboTax always makes filing easy but the additional fees tacked on at the end seem to get a little sneakier each year. I understand this is a business and a needed service but its just disappointing that the payment option defaults to pay with your return for an additional $40 and that depositing into your current bank costs another $35 on top of that which is stated after you agree to the price on the previous page.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833