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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 721-730 of 87,307 reviews
Feb 8, 2026
nicknametakenBS
1 out of 5 stars review

Turbo tax sucks

always has hidden fees even if i choose the do it myself option, constant asking to upgrade to the cooler bells and whistles option and non stop review us questions. honestly looking to use a different tax service in the following years and wouldn't recommend to others to use them.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 8, 2026
Lilly444
5 out of 5 stars review

Worth every penny for the peace of mind!

TurboTax really lives up to the hype. What makes it so awesome is how it handles the 'heavy lifting' for you. It’s reliable enough that I feel confident hitting 'send' to the IRS, and the help features are always there if I get stuck. It’s a huge relief to have a tool that is this user-friendly and thorough. Worth every penny for the peace of mind!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 27, 2026
Brock969
5 out of 5 stars review

Filing taxes doesn't get any easier!

Filing taxes doesn't get any easier than with TurboTax. I've been filing with TurboTax for several years and every year I'm amazed at how simple it is. It's fast, convenient, and accurate. The intuitiveness of the system's guidance is excellent. It puts all the ability to file my own taxes at my fingertips!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Jan 29, 2026
Rena Q
4 out of 5 stars review

A little spendy

I think it was somewhat spendy for a free filing of my taxes to end up paying $163.00!! No matter what as an American we can never get ahead when we do anything because someone makes sure they get their part for absolutely nothing more than you all have ever done in the past!! That’s my opinion though, so Thank you for whatever you do that is so much more expensive than it should be!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Feb 16, 2026
Frank19154
5 out of 5 stars review

TurboTax is great

TurboTax makes filing your own taxes incredibly easy and straightforward. The step-by-step guidance is clear, well-organized, and easy to follow—even for someone doing their taxes independently. Everything is laid out in a logical way, and the prompts make sure you don’t miss important deductions or credits. What I appreciate most is how much money it saves. Instead of paying extra service fees to a tax preparer, TurboTax allows you to complete everything yourself with confidence and accuracy. It’s efficient, user-friendly, and worth it for anyone looking to save both time and money.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 27, 2026
OverTurboTaxforever
1 out of 5 stars review

Very Dissatisfied

This is the last year I use turbo tax after a decade of loyal use. The program is far more glitchy than ever before. the hidden fees added that have no need or explanation. The reviews kept trying to force me to mark inaccurate information and did not match the instructions. The overall cost has gone up. I requested my older accounts that were tied to another organization be deleted....still not done. I have no reason to return as a user.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 6, 2026
SadieBug1134
5 out of 5 stars review

I use it EVERY year.

The first time I ever did my taxes when I was 18, I went to one of those tax places and I ended up spending more than I got back and they did not help me understand at all. I used turbo tax the next year and have been using them since. Turbo tax is cost-effective and very easy to navigate, especially when you just have the basic tax forms. I love it and will continue to probably use TurboTax for the rest of my life! Game-Changing!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 11, 2026
Jutka91
2 out of 5 stars review

TurboTax Was A Pain This Year

TurboTax was much more difficult this year than in the past. It never asked me for my estimated tax payments and I had to really dig to put them in. It seemed to always push paid services ahead of all options before displaying the other options--sneaky bordering on trickery. And when I was prompted to review the documents before transmitting it just hung, eventually signing me out. I never could review the actual documents before filing. I cannot recommend TurboTax anymore.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
NOOOTHNXXX
3 out of 5 stars review

pfft

What a joke to charge for so many things that are not necessary and not allow them to be removed. No one's return will be five days early... I think this will be the last year I use turbo tax to complete my income taxes. Local CPA charges less than half and I get the return just as fast.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 10, 2026
Susie26
2 out of 5 stars review

Another unpleasant year with turbo tax - worst yet

Website needs some work. Some pages have a scroll bar, all of a sudden a page doesn't, and I had to eventually figure out to click somewhere on the page and scroll down with the arrow on my laptop. Very annoying. Also I'm charged a fee because I used a 1095, and I'm also charged for NC taxes for some reason. No explanation why. If I chose the option to pay out of federal taxes it seemed to charge an extra $40 - no explanation why! I had to use a credit card to avoid that. None of it made sense. Give clear explanations! Why was I being charged to have it taken out of federal taxes so I could avoid having to use a card?? I still don't get it. Oh and this sucks too. Words messing up as I type, glitching out, erasing letters and I have to backspace and retype them. Again, website needs work!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833