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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 701-710 of 87,307 reviews
Jan 25, 2026
Texman67
1 out of 5 stars review

Shady

I don't like the hidden fees; I also don't like being forced to upgrade to fill out forms for upgrades i don't need or want. I also don't like how they trick you by not telling you that if you pay the deluxe fee with the refund then they charge you 40 dollars extra not including deluxe fee till your about to finish.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 23, 2026
LindaLee56
5 out of 5 stars review

So glad I decided to try TurboTax - no regrets!

My first time trying TurboTax and I was pleasantly surprised. I had already completed my return with another tax product for comparison reasons, and TurboTax proved to be much more accurate, which increased my total refund by hundreds of dollars. Amazing! Easy to use, thorough and fast. I'll definitely be using TurboTax next year!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.

Jan 24, 2026
SumNP
4 out of 5 stars review

Too Easy

I would rate TurboTax four stars due to its remarkably straightforward process, which makes tax filing much easier than I anticipated. However, the noticeable increase in price this year prevents me from giving it a perfect five-star rating. While I genuinely appreciate the efficiency and convenience of this product, the cost feels a bit steep, especially considering that I primarily use it to access and store my previous information. Despite the pricing concerns, I still find value in TurboTax and plan to use it again for my taxes next year!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Jan 25, 2026
LoriMcG
5 out of 5 stars review

Turbo Tax is Great and Easy to Use!

Turbo Tax is easy to use and it steps you through the process helping you to make sure your taxes are done accurately and with the best return possible. I have used it every year for at least 8 years now without any issues! If you would like, tax assistance is available for you, as well.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Jan 28, 2026
hiltongt
4 out of 5 stars review

Love Turbo Tax, beware scanned docs for accuracy!

We've used Turbo Tax for years and it has always done a great job. This year's software has had major changes and some of it is not as clear as in past years. Also in scanning in tax documents it entered information into the wrong place. I had to go back through to find the error I knew existed after seeing refund/tax due information. Be very careful reviewing your return. We've never had this occur before. Still recommend Turbo Tax.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Jan 25, 2026
Red Rose 1
5 out of 5 stars review

Turbotax is Awesome

I've been using TurboTax for quite awhile, they've been amazing guiding me through everything that I need to do with my taxes 10 plus stars Thanks for walking with me all these times, it gets frustrating having to file but TurboTax have always been here for me can't thank you enough 😊

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
MARRMATTT
3 out of 5 stars review

TOO INTRICATE!

First time using Intuit/TTax ONLINE. The walk-through version (download or disk) was SUPERIOR to this. There are not enough HELP and tools to answer my questions. AND - I had to google many questions - again, find that crowd-sourcing answers from citizens is all I get. IF I wanted your help I would have to pay for it! You must be making LOTS of money ...... Respectfully written.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 26, 2026
gingerlove26
5 out of 5 stars review

Found more funds!

I have always used the competitors for filing my taxes. This year, I decided to compare between Turbo and the other. I ended up getting back more. I revisited the competitor and there was one question that I was not asked which could have cost me additional funds.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 27, 2026
Kenjar
5 out of 5 stars review

TurboTax is a good shepherd

They guide you step by step on all needed parts of your return filing. There are even add on deductions you can include with the standard deduction selected. Saving your progress automatically helps you pick up where you left off when you revisit on a later time. The program takes you to the finish and has helpful links to show you more information on the key words you need to know.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 11, 2026
jess9901
1 out of 5 stars review

Very disappointed

I used to Love TurboTax, it was so easy and cheap but now it seems so much more complicated and they will do any and everything to up charge you. Filing has been extremely frustrating the last few years.This year TurboTax wouldn't file my taxes unless I upgraded to the deluxe version which was "on sale' from $89 to $49 and I was paying with my refund, but I was still charged $89 with no option to change and no real explanation as to why. I will definitely be looking for alternatives next year. Ive been using Turbo Tax for many years and only had issues the past 2, I'm very disappointed to say the least.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833