I’ve been rocking with TurboTax for a hot minute now, and I love the 'memory' on this thing. It remembers my life better than I do! I love that it carries over all my old info so I don’t have to manually update a million things. Plus, that little question mark button is my best friend for those 'Wait, what language is the IRS speaking?' moments. Turbo is officially my tax soulmate, I’m here to stay..

I have used TurboTax for years and am satisfied with the product when it comes to preparing my tax returns. This year's filing interface was a bit confusing, but I was able to get through it. I wanted to access my forms directly to make a change but was not able to. Help feature did not show me how to directly access my forms. SC has not finalized OBBB tax changes, therefore, my state tax filing will most likely have to be amended. Would have preferred the option to e-file Federal now and e-file State later.

I was able to get my taxes done pretty quickly, but ran into an error with my State Taxes it kept getting rejected, it took me awhile to figure out what it was, but I saw an error on the driver's license number part. Hopefully that gets things going. So that was on me, thank you Turbo Taxes for being on top of everything. It truly feels secure.

Every year I file with this service it gets harder and harder to navigate . Unnecessary repetitive questions , consistently lying on price . I was told it would be $49 and when it came time to submit it jumps to $89 !!!!!! This will be the last year i file with this company , i rather pay someone to handle this !!!!!

This was such a rip off. I am only 18 filing for the first time. My return was only a little over $200. Turbo Tax still charged me $139 for all services and then another $39 for filing direct deposit leaving me with nothing. I am so upset and won't be using this again.

The number of times the software tries to 1) Upsell you to a higher tier you already said you didn't want and 2) Tries to trick you into agreeing to let them use your tax return information for marketing 3) Tries to trick you into depositing into a Credit Karma account is shameful. Just disgusting dark patterns designed to trick the ignorant or people not paying attention. Pure scumbag behavior.

I think have been using TurboTax since about 1990, maybe earlier. I think the product is great. I do have two issues: 1. The constant nagging to up-sell me to a more expensive filing fee. Your product can pretty easily see that I file a simple tax return and I'll probably not benefit with any add-ons. Maybe ask me once? Twice? And that brings me to my second issue. 2. My tax situation would allow me to file free. But if I login to TurboTax and use my account it seems I can't file for free. I login to have my personal information populated and have my suggested income, deductions, etc. populated with reminders for what I used last tax year. So, I do get a benefit having an account, and that is worth some payment; but I think the price for this convenience could/should be less expensive than any normal filing. Maybe a "long-time user" discount? TurboTax has a superb user interface, and I think walks through preparing my return in a very logical manner. The help topics are easy to get to and appropriately suggested. I did compare TurboTax with a competitive product a few years ago as an experiment, but found that product not nearly as intuitive or helpful. So even though I started with a competitor's product I actually completed and filed with TurboTax. I am loyal to this product. I've used Intuit products since the initial rollout of Intuit financial products in the early-1980's. So I am not going to stop using this product... I will hope that a solution can be found for filers with simple returns that save a few bucks.

TurboTax is fast and efficient. I added redundant information to one line if my home energy credit form, but I was not able to return to edit it. My overall address was correct. but the one on my for showed my city state and zip code in the street address portion because I thought I needed to enter the full address there. But I was later prompted for those items separately. I couldn't go back and remove the city, state, and zip code from the street address portion. I figured it was okay to file though, so I sent it through.

I have been using TurboTax for about 10 years now. I have never had any issues and always feel like I am getting the best possible tax return. I have co-workers with similar income and job titles who go to private tax preparers; they have to pay a higher processing fee and don't get back any more money than I do.

I think TurboTax needs to rethink the way their funding is done. I should be allowed to choose the self filing tax choice and not have to pay extra, especially when I am not getting very much back to begin with. Other than that I like using TurboTax.