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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 641-650 of 87,307 reviews
Jan 27, 2026
AK Disappointed
4 out of 5 stars review

Not all qualify for expedited refunds.

Lacking explanation for denial of rapid refund when denied. Software touts this option and was leading reason to use TurboTax. Already paid for tax preparations prior to denial of the expedited refund. So no option left other than the standard option. Should be more up front regarding this up front.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 7, 2026
IrritatedTaxPayer86
1 out of 5 stars review

Beware all the fees

Company says its free and then waits until you have gone through over 30 minutes of paperwork to tell you have to upgrade to the middle selection, and dont believe it when it says its 40 dollars, cause its 157. Extremely displeased to see that Turbo Tax is still using their predatory features.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 26, 2026
gingerlove26
5 out of 5 stars review

Found more funds!

I have always used the competitors for filing my taxes. This year, I decided to compare between Turbo and the other. I ended up getting back more. I revisited the competitor and there was one question that I was not asked which could have cost me additional funds.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 6, 2026
bogus charges
1 out of 5 stars review

dont use, bogus charges at end

its bull crap you charge $35 for direct deposit and this notifacation is after an hour of work. Had I known you charege this crap, I would never had even started which is why you dont tell anyone until the end. Suffice to say I will not use your product in the future

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
American24
1 out of 5 stars review

Leeches

Website is designed to make taxes on the free version difficult to access or switch to, and constantly offers higher "versions" of the same product for higher prices. At the end, it will force a switch from the free version to a deluxe version, despite filing everything by hand and being a simple W-2 filer. Be ready to pay 88-200$ to file.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 7, 2026
nina430
5 out of 5 stars review

Easy to navigate

TurboTax makes filing taxes pretty easy even if you're not super confident with numbers. The stp by step questions are clear, and it explains things in a way that actually makes sense. It can get a little pricey if you need extra forms or upgrades, but the convenience and guidance are worth it for a stress free filing experience.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Jan 25, 2026
Over Hidden Fees
3 out of 5 stars review

Hidden Fees Beware

I've been using Turbo Tax for years. I've never had to pay to pay with my return before. I'm already paying them for the use of their software to file taxes we HAVE to legally do. Only to get to the end and find out to use my refund money I have to pay THEM $40 dollars to USE my money. I'm sure there will be people that say well don't use it... I went to other tax services and they are all doing it now! Ridiculous! The program it self is easy to use as always which is why I gave it a 3 star.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
NA02
3 out of 5 stars review

none

not complicated easy to do. listen I'm not going to sit here and write a 33 character paragraph about why do I like Turbo Tax? its done. like I just want to get through getting this done like this this is that I got to go through all this just to sign my taxes.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
LJEvans1978
5 out of 5 stars review

Turbo Tax , can't go wrong

Turbo Tax has a easy to use interface and format ! I have been using this service for several years with trusted accuracy. The features for deductions are easy to understand. The platform is compatible with my android phone. So easy to use as it guides you along on your personal Tax journey..

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 11, 2026
Bree6517
4 out of 5 stars review

Price Discrepancy

the use of TurboTax is easy. The disappointing factor with this service is that it said it was charging 40 dollars which was 5 more than H&R Block but since I had already entered all of my information, I decided to pay. When it charged me it said $49 plus tax for a total of 53 dollars. That is not right! and it says it after you already put in your card and pay so there is no way to cancel.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.