Lacking explanation for denial of rapid refund when denied. Software touts this option and was leading reason to use TurboTax. Already paid for tax preparations prior to denial of the expedited refund. So no option left other than the standard option. Should be more up front regarding this up front.

Company says its free and then waits until you have gone through over 30 minutes of paperwork to tell you have to upgrade to the middle selection, and dont believe it when it says its 40 dollars, cause its 157. Extremely displeased to see that Turbo Tax is still using their predatory features.

I have always used the competitors for filing my taxes. This year, I decided to compare between Turbo and the other. I ended up getting back more. I revisited the competitor and there was one question that I was not asked which could have cost me additional funds.

its bull crap you charge $35 for direct deposit and this notifacation is after an hour of work. Had I known you charege this crap, I would never had even started which is why you dont tell anyone until the end. Suffice to say I will not use your product in the future

Website is designed to make taxes on the free version difficult to access or switch to, and constantly offers higher "versions" of the same product for higher prices. At the end, it will force a switch from the free version to a deluxe version, despite filing everything by hand and being a simple W-2 filer. Be ready to pay 88-200$ to file.

TurboTax makes filing taxes pretty easy even if you're not super confident with numbers. The stp by step questions are clear, and it explains things in a way that actually makes sense. It can get a little pricey if you need extra forms or upgrades, but the convenience and guidance are worth it for a stress free filing experience.

I've been using Turbo Tax for years. I've never had to pay to pay with my return before. I'm already paying them for the use of their software to file taxes we HAVE to legally do. Only to get to the end and find out to use my refund money I have to pay THEM $40 dollars to USE my money. I'm sure there will be people that say well don't use it... I went to other tax services and they are all doing it now! Ridiculous! The program it self is easy to use as always which is why I gave it a 3 star.

not complicated easy to do. listen I'm not going to sit here and write a 33 character paragraph about why do I like Turbo Tax? its done. like I just want to get through getting this done like this this is that I got to go through all this just to sign my taxes.

Turbo Tax has a easy to use interface and format ! I have been using this service for several years with trusted accuracy. The features for deductions are easy to understand. The platform is compatible with my android phone. So easy to use as it guides you along on your personal Tax journey..

the use of TurboTax is easy. The disappointing factor with this service is that it said it was charging 40 dollars which was 5 more than H&R Block but since I had already entered all of my information, I decided to pay. When it charged me it said $49 plus tax for a total of 53 dollars. That is not right! and it says it after you already put in your card and pay so there is no way to cancel.