i love turbo tax because is simple and you can get through it and the hits are very helpful but where they lose me is now they charge to to submit the taxes at the end and i dont have a option not to upgrade then aftr upgrade im charged extra for using my tax return to pay for the upgrade i tried to refuse but was forced to pay so i pay not 49 dollars just to file but 128 dollars to file .

The app is easy to use. Turbo tax charges way to much to do a simple return with market place and now they charge to put it in your bank account and now you have to pay to have the fee taken out of your return, Not everyone has extra money to pay the new fees, Turbo tax already takes $50 because you have market place. Too many fees for advertising its free.

Empress LeNoire gave me the confidence to use TurboTax for the first time on my own. Even though I filed without assistance, she is the customer service representative that stopped me at the store and told me I could file using Turbo Tax. I told her I was not confident and she gave me the confidence to still file. I am so grateful for having met her and her giving me the confidence to file on my own.

The service was very quick and easy to use, however. It is very misleading when I refuse deluxe packages more than 3 times on a website that's service was advertised as "free", and I still ended up paying back a good amount of what was refunded to me just for the standard service. Paying for the service is not the issue for me personally its really the false advertisement.

I've used turbo tax for a couple years now and my parents have used turbo tax for years. It has never let us down it's easy to use and I like the access to help even though I've never had to use it. I'm not crazy about the fees but they aren't outrageous so 4 out of 5 star.

Only reputable I have to the process of filling with TurboTax are the three added fees applied at the end for filling unemployment, getting the refund sent to my personal banking intuition via direct deposit, and the fee to have TurboTax fees taking out of the refund.

Turbo Tax is easy and it is step by step. If you feel like you are not sure, you can ask questions which makes it even easier!!!! It asked you all the right questions and makes it easy for you to answer. Turbo Tax will check it and make sure that it is right or if now will ask you to review it and make sure it is right!!I I recommend anyone doing their taxes to try Turbo Tax!!!!

I was told that the Additional Medicare tax applied to me and that I had to pay for the DIY deluxe version to file my taxes. I make well under the Additional Medicare tax threshold. I should have been able to file my taxes for free, but I didn't feel like that was an option. Horrible service.

This site/service as gotten worse and worse over time. People still use it because it is convenient and have been using it for years. It used to be straight forward, now they confuse you and there are multiple hidden charges. You have to read through tons of fine print rather than them just being up front. Disappointing to say the least.

I've been using turbo tax for around 10 years. I love it. It makes filing my taxes easy. It guides me through every step, doubles checks everything, helps met get the most back with my refund, and it doesn't take forever. It takes me around 45 mins to an hour. If I have questions or am confused about something, theres either a highlighted blue sentence or question to click on that explains it, or you can ask the help guidance chat person in the bottom left of the screen. Its about $100 to file state and federal combined, it gives you the option to get it direct deposited, and to pay with your refund if you dont have the money to pay for it right then. You can track your refund to see what the status is, and it keeps your info for the next year so you dont have to re-type in all your info. Turbo Tax has been reliable and accurate every time. Highly recommend 👌