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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 591-600 of 87,307 reviews
Feb 12, 2026
COKATM
2 out of 5 stars review

WASTED LOTS OF TIME

THE PEOPLE I TALKED TO WERE NICE AND AS HELPFUL AS POSSIBLE. THE TURBOTAX IS NEVER FREE SO ITS MISLEADING. THE CHAT WINDOW WENT AWAY AND EVERY TIME I RESTART MY TAXES I GET A DIFFERENT ANSWER. THE SYSTEM CANNOT DETECT AND SCAN THE DOCUMENTS I UPLOADED AHEAD OF TIM E

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 23, 2026
JPadget
2 out of 5 stars review

eh... wont use again.

I've never had a return get rejected until using TurboTax. When "fixing" my return dropped by $70 and on TurboTax said $39 each to file Fed and State but when I checked my account it was $42.12 and $52.92. Sorry but for a simple form, that entirely too much. I will not use again.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 9, 2026
MamaFox2014
5 out of 5 stars review

Loyal TurboTax User

I'm a long time user of TurboTax and every year my taxes are done fast, I don't have to worry about knowing the latest laws, tips or tricks. I can simply trust them to get it done right, the first time, every single year without spending an arm and a leg. Highly recommend to folks in simple and complex tax situations.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 11, 2026
HtwoO
4 out of 5 stars review

When Privacy used to mattter

I am noty crazy about intuit sharing of information with their constituents, it's as if we have no choice, and it's very time consuming to read All the documentation, you unload on us, knowing it is all but impossible to read through them all, as if filing taxes isn't long enough. We are giving you our business, why do you have to Sell our personal information as well? That's just one more thing we have to be concerned about and/or bothered with due to Corporate Greed. WE THE CONSUMER DO NOT BENEFIT FROM OUR INFORMATION BEING SOLD OUT, AT ALL!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Jan 27, 2026
TL1085
5 out of 5 stars review

TurboTax is GREAT!!

I’ve used TurboTax for years and once again it made a complicated tax year way easier than it could have been. We had multiple W-2s, disability income, and a 1099-R withdrawal, and TurboTax walked us through everything step by step and caught all the details correctly. The explanations were clear, the import features saved time, and the refund/amount due updates in real time were really helpful. It gave me a lot of confidence that everything was done right. Worth it for the peace of mind and ease of use.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Jan 23, 2026
Andria75
5 out of 5 stars review

Easy & Stress-Free Tax Filing ⭐️

I’ve been using TurboTax to prepare my taxes, and overall it’s made filing so much simpler and less stressful. The interface is incredibly intuitive — it walks you through each step with clear, interview-style questions that help make sure nothing important gets missed, even complicated deductions and credits. What I really like is how easy it is to import documents like W-2s and 1099s, and it gives helpful explanations along the way so you don’t feel lost. It’s especially great if you’re doing your taxes yourself but still want guidance and confidence that you’re doing it right. The only thing to watch out for is that some features and support options are paid upgrades, but for most basic to moderately complex returns, TurboTax delivers great ease-of-use and accuracy — a big help during tax season!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Jan 26, 2026
Isabelleaah
3 out of 5 stars review

Misleading Pricing and Lack of Transparency

I’ve used TurboTax for years, but the pricing remains misleading. What appears to be one price ends up being much higher once you’re deep into filing. It feels intentionally unclear, and that’s disappointing for a product people rely on for accuracy and trust.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 26, 2026
Fer AS
5 out of 5 stars review

Turbotax making taxes easier one more year!

I enjoy using Turbotax because it is a super user friendly way to understand what are forms needed and go through the process. We got married this year and we were wondering if we would need to hire someone but I told my husband we should try with Turbotax first and then see. We managed to complete our taxes without an accountant and I believe it was pretty accurate.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Jan 27, 2026
Lou4977
5 out of 5 stars review

Turbo Tax is Awesome!

TurboTax makes filing taxes simple and stress-free. The step-by-step guidance is clear, the interface is easy to use, and the built-in checks help ensure accuracy. Importing documents saves time, and the overall experience feels reliable and efficient. Well worth it for the convenience and peace of mind.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Feb 10, 2026
LHHH
4 out of 5 stars review

Good Product but has some issues.

I have used TurboTax for years and am satisfied with the product when it comes to preparing my tax returns. This year's filing interface was a bit confusing, but I was able to get through it. I wanted to access my forms directly to make a change but was not able to. Help feature did not show me how to directly access my forms. SC has not finalized OBBB tax changes, therefore, my state tax filing will most likely have to be amended. Would have preferred the option to e-file Federal now and e-file State later.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.