Lets be real....TurboTax and Intuit is a SCAM! They are consistently advertising "free filing" then charging HUNDREDS of dollars afterwards, even if you are low income. Doesn't matter that there was a lawsuit in 2022, they SETTLED in 2023, and have had numerous investigations. This business is just unethical, and I will continue to call them out for their hidden fees and immoral practices!

The pricing is very misleading. You are forced to select delux at the end of filing. It says its a $40 dollar charge on the top left and 100# on the bottom right of the selection screen. Then upon checkout the total is around $160. Transparency is great and TurboTax obsurces this at every turn.

Very intuitive software. Simple to understand questions and cues to relevant information to my situation. The review sections where efficient and fixed things i left out quickly. The upload feature was seamless and really sped up the process. The overall interface was very nice and easy to use. Highly recommended.

Easy interview-style questions Helps you enter information accurately with clear prompts. Automatic import features Pulls in W‑2s, 1099s, and investment data from many employers and financial institutions. Smart recommendations Suggests deductions and credits you may qualify for. Free options for simple returns Good if you have basic W‑2 income and take the standard deduction. Live help Option to connect with tax professionals (paid feature).

Charging for filing taxes is shady practice. Especially when the user enters in their own information. Hidden fees added for paying for the services with your tax return. Shady all around. Will not be returning next year. Should have known when there were multiple lawsuits and data leaks.

The basic A.I, interface works fine. May or may need font size adjustment depending on user. Overall answers were not convoluted and the answers did not end with another question. It was basic and basic done correctly. Only minor change is possible expansions as to why if question is not answered. But that is a given so 4 out of 5. 5 out of 5 would have been that A.I, also guides and with certain feature can help one itemize better. That and add to the accuracy of what could be deducted that had not been originally thought possible but applicable and legal. It was compatible with the OS I am using for my home system and no glitches or bugs, or lags.

What an absolute scam on the free tax version. When you click continue for free and bypass all the upgrades when you you go to click file at the end It charges you to file. $88.00 Far from a free version. MAKE IT EASY FOR PEOPLE TO SEE HOW TO USE IT FOR FREE ON A SIMPLE TAX RETURN ONLY USING THE W2S WITH STANDARD DEDUCTIONS. VERY UNPROFESSIONAL. I WILL NOT BE USING THIS SERVICE AGAIN OR EVER RECOMENDING YOUR SERVICE TO ANYONE.

TurboTax made filing my taxes surprisingly simple this year. The step‑by‑step questions were easy to follow, and it caught a few deductions I wouldn’t have known about on my own. I liked that it double‑checked everything before submitting and gave me confidence that my return was accurate. Overall, it saved me time, stress, and a lot of guesswork.

So very tired of the hidden fees you find at the end of the process. As a whole it was quick to do my own return but two years in a row I was hit with fees totaling no less than $79. My taxes are always easy so they should be free. I don't think I will use TurboTax again only because of the hidden fees.

Turbo Tax used to be a product I referrred to everyone. Now, they nickel and dime you charging too much. for. the services. I have used it for years and I think this year is my last. Horrible to charge a transfer fee and direct deposit fee on top of the fee for using the service to begin with. Never again! Turbo Tax lost a loyal customer.