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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 491-500 of 87,307 reviews
Jan 25, 2026
ScamHunter2022
2 out of 5 stars review

TurboTax is a Scam!!!

Lets be real....TurboTax and Intuit is a SCAM! They are consistently advertising "free filing" then charging HUNDREDS of dollars afterwards, even if you are low income. Doesn't matter that there was a lawsuit in 2022, they SETTLED in 2023, and have had numerous investigations. This business is just unethical, and I will continue to call them out for their hidden fees and immoral practices!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 5, 2026
obsurcePrice
1 out of 5 stars review

Horrible Business Practices

The pricing is very misleading. You are forced to select delux at the end of filing. It says its a $40 dollar charge on the top left and 100# on the bottom right of the selection screen. Then upon checkout the total is around $160. Transparency is great and TurboTax obsurces this at every turn.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 14, 2026
TherapyBrew1988
5 out of 5 stars review

TurboTax is Gas

Very intuitive software. Simple to understand questions and cues to relevant information to my situation. The review sections where efficient and fixed things i left out quickly. The upload feature was seamless and really sped up the process. The overall interface was very nice and easy to use. Highly recommended.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Feb 11, 2026
Same_96
5 out of 5 stars review

Turbo

Easy interview-style questions Helps you enter information accurately with clear prompts. Automatic import features Pulls in W‑2s, 1099s, and investment data from many employers and financial institutions. Smart recommendations Suggests deductions and credits you may qualify for. Free options for simple returns Good if you have basic W‑2 income and take the standard deduction. Live help Option to connect with tax professionals (paid feature).

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Feb 9, 2026
Beans123456789101112
1 out of 5 stars review

Long Time TurboTax User NOT Returning

Charging for filing taxes is shady practice. Especially when the user enters in their own information. Hidden fees added for paying for the services with your tax return. Shady all around. Will not be returning next year. Should have known when there were multiple lawsuits and data leaks.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 11, 2026
John W42
4 out of 5 stars review

Turbo Tax A.I. 1.0 STANDARD (do not make it worse)

The basic A.I, interface works fine. May or may need font size adjustment depending on user. Overall answers were not convoluted and the answers did not end with another question. It was basic and basic done correctly. Only minor change is possible expansions as to why if question is not answered. But that is a given so 4 out of 5. 5 out of 5 would have been that A.I, also guides and with certain feature can help one itemize better. That and add to the accuracy of what could be deducted that had not been originally thought possible but applicable and legal. It was compatible with the OS I am using for my home system and no glitches or bugs, or lags.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 6, 2026
freeversiontaxscam
1 out of 5 stars review

THIS IS NOT CLEAR ON HOW TO USE THE FREE SERVICE

What an absolute scam on the free tax version. When you click continue for free and bypass all the upgrades when you you go to click file at the end It charges you to file. $88.00 Far from a free version. MAKE IT EASY FOR PEOPLE TO SEE HOW TO USE IT FOR FREE ON A SIMPLE TAX RETURN ONLY USING THE W2S WITH STANDARD DEDUCTIONS. VERY UNPROFESSIONAL. I WILL NOT BE USING THIS SERVICE AGAIN OR EVER RECOMENDING YOUR SERVICE TO ANYONE.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 29, 2026
jake0718
5 out of 5 stars review

GREAT

TurboTax made filing my taxes surprisingly simple this year. The step‑by‑step questions were easy to follow, and it caught a few deductions I wouldn’t have known about on my own. I liked that it double‑checked everything before submitting and gave me confidence that my return was accurate. Overall, it saved me time, stress, and a lot of guesswork.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Jan 22, 2026
LorenzoPRE
1 out of 5 stars review

Still has hidden fees

So very tired of the hidden fees you find at the end of the process. As a whole it was quick to do my own return but two years in a row I was hit with fees totaling no less than $79. My taxes are always easy so they should be free. I don't think I will use TurboTax again only because of the hidden fees.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 7, 2026
SLJS
1 out of 5 stars review

Over Charging

Turbo Tax used to be a product I referrred to everyone. Now, they nickel and dime you charging too much. for. the services. I have used it for years and I think this year is my last. Horrible to charge a transfer fee and direct deposit fee on top of the fee for using the service to begin with. Never again! Turbo Tax lost a loyal customer.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833