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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 461-470 of 87,307 reviews
Jan 29, 2026
IliaR
5 out of 5 stars review

Clear, guided, and reliable

TurboTax made a normally stressful process clear and manageable. The step-by-step guidance, helpful explanations, and built-in checks gave me confidence that my federal and state returns were completed accurately. The interface is easy to navigate and keeps everything organized. Overall, a smooth and reliable experience.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Feb 6, 2026
Pretty Divine
4 out of 5 stars review

TurboTax fees to file

Only reputable I have to the process of filling with TurboTax are the three added fees applied at the end for filling unemployment, getting the refund sent to my personal banking intuition via direct deposit, and the fee to have TurboTax fees taking out of the refund.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Jan 27, 2026
John_50
4 out of 5 stars review

Glitch

Turbo Tax is user friendly. I used the website rather than purchasing TurboTax at a retail store. I had an inuit glitch that prevented my e-filing. A TurboTax rep was able to sort out the problem and walk me through corrective action. The AI phone tree needs improvement if calling with an issue.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 27, 2026
JMathis18
5 out of 5 stars review

TurboTax

I have been using TurboTax since 2017. I can assure you that TurboTax is the best DIY filing service there is. Those who say TurboTax misses them extra money just doesn't know what they're doing. I've taken my w2 to other tax preparers just to compare numbers and TurboTax wins every time because people want to charge you hundreds of dollars extra just because they see the amount of your refund. Do your taxes yourself, pay for the tools that Turbo Tax gives you, they even give you a real, live, and in time tax expert to help you. I promise you will come out way cheaper using Turbo Tax

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 25, 2026
Josh_33_
3 out of 5 stars review

Expensive

Great at convenience, but there are a lot of hidden fees that you get hit with toward the end of filing. It feels a little like a trap to go through all the filing paperwork and be surprised 3 or 4 times with added fees to finalize and submit your taxes. Otherwise, you'd have to delete and revise all the work you just did and find a different way to file... Which I feel like they know and can easily expect people to say, "oh well, I already came this far" and just pay the extra fees. Which is what I did... So, oh well, I guess.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 7, 2026
ZTay33
5 out of 5 stars review

TurboTax is awesome

It's an extremely easy and user friendly product. they offered help throughout the process and gave me plenty of opportunity to use their assistance features it linked wit my employers and helped fill in info which was incredibly helpful and it didn't miss any information.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Feb 10, 2026
shi20
5 out of 5 stars review

TurboTax is AMAZING!!!!!

This was my first time filing my taxes, and honestly, I was really nervous going into it because I didn’t know what to expect. TurboTax made the entire process way easier than I thought it would be. Everything was explained step by step in a way that was simple and easy to understand, even for someone with no prior experience. I liked how the questions were clear and straightforward, and it felt more like being guided through the process rather than just filling out confusing forms on my own. TurboTax also helped make sure I didn’t miss any important information, which gave me peace of mind knowing my taxes were done correctly. Whenever I felt unsure, the explanations and tips were very helpful and reassuring. Overall, TurboTax made filing my taxes feel less stressful and much more manageable. I would definitely recommend it to anyone filing for the first time or to people who want a smooth, user-friendly experience.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 6, 2026
Peggot it
5 out of 5 stars review

Taxes done right!

Fairly easy to do! Somethings were not as easy to understand at first but was able to get the jest of what was needed. I have always bought the turbo tax CD this is the first time using from internet. I liked being able to see the forms as I go, couldn't do that here till the end. But otherwise easy to use!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Jan 29, 2026
tteluhFAM
5 out of 5 stars review

Easy Peasy

Was very easy for me to enter my information, just needed my w2, last years return, and some personal info i already had on hand took me a couple of hours for my first time. Next time ill be quicker if everything works out the way it should. Last thing i saved about $600 thanks to intuit

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.

Jan 26, 2026
JustTryingToMakeIt
4 out of 5 stars review

Turbotax is taxing!

Still cheaper than in person tax preparation but prices are too high. Charing $40 to use my federal refund to pay to use Turbo Tax then charging $30 to direct deposit is making the total almost $200 including the minimum fee for the Turbo Tax software is ridiculous for a low income citizen.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.