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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 441-450 of 87,307 reviews
Jan 26, 2026
Isabelleaah
3 out of 5 stars review

Misleading Pricing and Lack of Transparency

I’ve used TurboTax for years, but the pricing remains misleading. What appears to be one price ends up being much higher once you’re deep into filing. It feels intentionally unclear, and that’s disappointing for a product people rely on for accuracy and trust.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 26, 2026
Tessaw325
5 out of 5 stars review

Turbo Tax is the one!

Turbo tax has been my go to for the past 15 years now. I never have any troubles as it is very user friendly and simple to navigate and go through. I always choose Deluxe to make sure I'm covered for anything needed! I highly suggest them and I always get the max return with them!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
momzilla71
3 out of 5 stars review

cost too much

cant get past paying almost 200 even though i chose dont add max all the way nthrough the paperwork at the end it auto sets up 70 then 48 then 35 have to select pay just to finish.i didnt select the 79 dollar but it added.had to agree to pay to move on

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
elMike1956
5 out of 5 stars review

ok

TurboTax made filing my taxes surprisingly easy. The step-by-step questions felt clear, and it caught deductions I would’ve missed. Importing my W-2 and previous return saved time. The only downside is the upgrade prompts and added fees, but overall it’s fast, reliable, and beginner-friendly.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.

Jan 28, 2026
ThisCompanyisAScam
1 out of 5 stars review

Don't waste your time.

Over $120 just to file my incredibly basic taxes and get my money directly deposited into my account is egregious and embarrassing. Whod've thunk that a company that has been "helping" people file their taxes for generations would choose to squeeze any penny they can. How are you gonna charge me for wanting direct deposit and then charge me again for actually using the direct deposit. $35 just to autofill info you've had for years. What a joke.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 13, 2026
Sam Sepiol
5 out of 5 stars review

Good Deal

The Verdict: If you’re a National Guard member or someone working heavy overtime, TurboTax is a beast at finding the new 2025 deductions. It’s expensive, and the upselling is annoying, but it’s hard to beat for "audit-proofing" complex travel miles. The Pros: Overtime Master: It caught the new federal "No Tax on Overtime" deduction automatically. It pulled $1,313 off my taxable income without me having to dig through tax law books. National Guard Friendly: It handled my 100-mile travel deduction (Form 2106) perfectly. It helped me calculate over 4,000 miles for drills at Camp Shelby and Columbia, which added nearly $3k to my deductions. State Specifics: It correctly applied the Mississippi STRONG Act exclusion, making my Guard pay 100% tax-free at the state level. The Cons: The "Upsell" Gauntlet: It tries to make you pay for "Expert Help" and "Max Protection" every three clicks. You have to stay focused to avoid the extra fees. Confusing Terminology: Some screens, like "Vehicle Basis" and "AMT Depreciation," are worded in total legalese. I had to do my own math to realize entering "0" was the right move. Price: It’s definitely the priciest option. You're paying for the "interview" style that does the thinking for you.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Customer Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Jan 25, 2026
ScamHunter2022
2 out of 5 stars review

TurboTax is a Scam!!!

Lets be real....TurboTax and Intuit is a SCAM! They are consistently advertising "free filing" then charging HUNDREDS of dollars afterwards, even if you are low income. Doesn't matter that there was a lawsuit in 2022, they SETTLED in 2023, and have had numerous investigations. This business is just unethical, and I will continue to call them out for their hidden fees and immoral practices!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
pwk76
4 out of 5 stars review

A Leap of faith

I have used Turbo Tax for many years, I felt very comfortable having a disc or a registration number to reassure me that the information I was giving out was being held in a strict and confidential nature. This year's online service has been a leap of faith for me.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

"We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!"

Jan 28, 2026
K65K
5 out of 5 stars review

Step-by-step guidance

TurboTax is very user-friendly, in my opinion. The program really does guide you through the process of completing and filing tax returns, asking simple, guiding questions to steer the preparer through this process in the easiest and most efficient way possible.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Jan 29, 2026
TheAcc
1 out of 5 stars review

Charging unnecessary fees after selecting "free"

They charge you unnecessary fees even when you don't select Max or choose to file by yourself. Its ridiculous. And the additional $40 to deposit in your bank. Just too expensive to be charged $128 + $40 for filing. How much is the refunds to be charging $128 for "free" filing +$40 bank deposit?

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833