Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
Sort by |
Showing 371-380 of 87,307 reviews
Jan 26, 2026
merritta42
5 out of 5 stars review

Turbo Tax is Awesome!

Turbo Tax imakes it so easy and simple to file taxes. Turbo Tax walks you through every step and provides useful information on how to file taxes accurately. I use Turbo Tax every year and have never been disappointed. I highly recommend Turbo Tax for how fast and accurate it makes it to file taxes.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 9, 2026
Wasted My Time123
2 out of 5 stars review

Pulling Teeth

Horrible. It was supposed to take 58min. I spent over 2.5 hours and NEVER got my NM state taxes done. You do not include any provision for including a VERY IMPORTANT FORM (NM PIT-RC) in doing the stt taxes. This makes your state tax prep WORTHLESS!!!! I now have to do that by hand!!!! The old fashioned way!!!! Also, your refund fees and refund methods are horrible. You never offer direct deposit until your method was REJECTED.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 23, 2026
PublicServiceProvider45
3 out of 5 stars review

Almost a Great Service

Decent and easy method to self-file taxes. However, there are lot of hidden fees and sales "traps" through the process. Many times where you think you have to pay for something that you do not need. Be careful and read everything well. Do not be mislead by the tricks and traps.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 26, 2026
TURBOTURD2026
1 out of 5 stars review

RIPOFF

I've used intuit turbo tax free service for 20 years, but this year because I had a health savings account of $250 they said I can't use free anymore and have to pay $49. So I agree to pay $49 and when I go to checkout, now they say oh that was just for federal, you have to pay another $39 for state.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 29, 2026
TruthTeller800
1 out of 5 stars review

Intuit is Your Only Awful Option

Intuit’s aggressive lobbying efforts have had a profoundly negative impact on the tax filing landscape in the United States. While the full details of their influence remain opaque, it is clear that their actions played a significant role in the demise of the IRS Direct File program—an initiative that once offered Americans a straightforward, affordable, government-backed option for filing taxes. The elimination of this program has effectively forced taxpayers into relying on Intuit’s products, severely limiting competition and consumer choice. The TurboTax application itself is deeply flawed. Its web design is often frustrating and unintuitive, with frequent issues such as difficulty reversing changes and presenting confusing information that risks costly mistakes. For instance, the way TurboTax conflates Standard IRA deductions with 401(k) deductions under vague labels like 'Standard' and 'ROTH' retirement accounts is misleading and can easily result in filing errors or audits. What is truly infuriating is that despite these significant shortcomings, there are virtually no affordable alternatives for Americans to fulfill their legal tax obligations. This situation raises serious questions about the outsized influence of corporate lobbying on public policy and the erosion of fair market competition. Intuit’s dominance in this space is not just a business success—it is a troubling example of how lobbying can undermine public interest and consumer rights. It is imperative that regulators and lawmakers scrutinize Intuit’s lobbying practices and the broader consequences for taxpayers. The American public deserves transparency, accountability, and genuine options—not a monopolized system shaped by corporate power.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
Scooter292929
2 out of 5 stars review

Deception

Deceptive tactics to get people to pay for things that are not necessary and are free on other sites. Like the early deposit. You didn't give an option for the standard deposit until i declined. That was misleading. Over it, next year I'm filing with someone else. Also, I feel like federal should have been free but I couldn't figure it out.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 25, 2026
Glenndn
5 out of 5 stars review

TurboTax is awesome!

TurboTax is reliable for its clear, step by step guidance that makes filing less stressful. it asks the simple important questions, explains deductions in plain language and checks for errors before you submit. its a great option if you want hands-on guidance and easy to use experience.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Jan 24, 2026
BigT28
4 out of 5 stars review

Turbo Tax is User Friendly

TurboTax is my go to tax filing company. I can complete my returns by my self and they do offer helpful AI assistance to guide me with different sections that I do not understand. I believe I become more knowledgeable every year using TurboTax and my tax return is in my hands.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 6, 2026
lrl4466
5 out of 5 stars review

10 years with Turbo Tax!!

Just Love Turbo Tax! With all the new tax regulations and changes, I have confidence that my return was 100% correct. In less than an hour, my return was processed. In my tenth year with Turbo Tax and not one issue with the IRS, I recommend Turbo Tax!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 7, 2026
IrritatedTaxPayer86
1 out of 5 stars review

Beware all the fees

Company says its free and then waits until you have gone through over 30 minutes of paperwork to tell you have to upgrade to the middle selection, and dont believe it when it says its 40 dollars, cause its 157. Extremely displeased to see that Turbo Tax is still using their predatory features.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833