The fact that you have AI-generated review topics tells me all I need to know. Your product has spent more time asking for data it doesn't need access to and my credit card to pay for god know what than it took me to actually type in my tax forms. What has this product turned into? This is bloated nonsense instead of a quick way to file my taxes. I will be using free tax USA in the future. P.S. your bad AI is constantly trying to correct my typing and flashing what topics are used to the point where it's painful to even try to give you feedback.

The turbo tax program works great for all the aspects that you would need to file your taxes! it will never get a 5 star rating from me because the company still lobbies to ensure the government makes me have to use this program to do my taxes every year instead of making it automatic. still an hour of my life I will never get back because TurboTax wants to extort money from us.

Turbotax was very good! But I really wish there was more immediately accessible information, along with why things were the way they were. I am still unsure even what itemized deductions are, and the AI wasn't terribly helpful at this. I would rely less on AI and more on human information.

While no one would doubt TurboTax's ease of use, as a medium to low-income earner I find the interface incredibly predatory. It took two clicks on the not-so-obvious back button to find the 'File for free' option. Then, when it made me file my HSA account (that I don't even contribute to), it forces you to upgrade to your $80 file option. It's true, I got money back this year vs last, and I'm not upset at paying a little for my taxes getting done. However, I hope your 'just below the C-Suite' interface team, who is working hard figuring out clever ways to squeeze extra cash out of your users, knows that they are helping no one but their executives. Not a fan of the AI in your face this year, and one wonders if this review will be read by an AI. AI-generated Review Topics? Really? Might have to do my taxes elsewhere next year. No wonder Americans feel Nickel & Dimed.

Being able to file online is beneficial - but sometimes it shows you that you do not have to file a certain form or return (example: Washington State Tax return - online it said I did not have to file with Washington then at the end it shows that I didn't complete it - very confusing

They are using "rounding" to say that we need a correction form that is not included in the free option. Yes 1.44999999 does not equal 1.45 but my wife works for the federal government so clearly the federal government is okay with 1.449999. This is not a tool designed to help people, it is designed to extract money from people and create so much friction when they try to correct it that they just give up and pay the extra fee. Sadly we gave up this year because we are late and have so little time. However, this is the last year that Turbo Tax will get a cent from us.

It's quick and easy, yes, but extremely predatory when it comes to attempting to get you to pay for additional products or services you don't need. For someone who isn't paying super close attention, they may end up paying significantly more than they need to for a simple tax return.

fahck turbotax and fahck intuit for lobbying against an easier taxation policy. Filing my taxes should not cost 80$, and you guys lobbied for exactly that. thank you for extorting the working class, i'd hate to use that 80$ on something useful like food or rent. anyways, fahck intuit <3

We did the self serve Turbo Tax Deluxe option and worked as intended. Questions were clear and when needed, we used the info. bubbles to assist. Great experience but the estimations are always on the lower end. Ours said 55 minutes but reality it was over 2 hours. Maybe an opportunity to foreshadow to users what docs they will need to expedite process. Overall, good experience! thanks.

I’ve always dreaded tax season, but using TurboTax online this year was a complete game-changer. The entire process was seamless and surprisingly pain-free. What stood out most was the step-by-step guidance. Instead of staring at confusing forms, the interface asks simple, plain-English questions about your life. It feels more like a conversation than a math test. Whether it was reporting side income or claiming new credits, the software guided me exactly where I needed to go without any "tax jargon" getting in the way. The accuracy features provided incredible peace of mind. As I entered my data, the real-time calculations showed exactly how my refund was changing and why. Before filing, the "CompleteCheck" ran a comprehensive scan for errors or missing info, making me feel 100% confident that my return was correct and optimized for the biggest possible refund. If you’re looking for a way to get your taxes done quickly, accurately, and without the typical headache, I can’t recommend TurboTax enough.