I was in a panic with my 2025 tax return because I didn't know how to handle the total withdrawal I made from one of my IRA accounts. I was so stressed out that I was making myself sick! I was afraid I was going to have a heart attack! It will never happen again thanks Turbo Tax.

I used the online version for the first time this year. Previously, we had used the desktop version. It was a bit different, but still flowed in the same manner and was easy enough to use. I appreciate the FAQs and being able to ask my own questions to enhance my understanding. Thank you!

Very user friendly but the fees are very high! You have to pay a fee for filing federal if you have a mortgage. Fee for filing state taxes. Fees if you need ecpert advice. Mine are simple not needed. Fees to paythe fees! Fee to receive uour refund!!!! OUCH! I won’t be using Turbo tax again! Too many fees.

I do NOT appreciate TurboTax deciding to sneak in a $129 surprise fee for "TurboTax Online Expert Assist Deluxe 2025." I clicked a "NO" box multiple time along the way, only to find this fee at the end of my return. TURBOTAX DEVS, GET RID OF THIS AUTO-SELECTION.

The interface is terrible. Updated to 2026 from 2025, you took away helpful UI features such as time estimated. You're also charging multiple different fees just to use your service. Every single interaction on this website includes AI. Forcing me to upgrade to deluxe, making me pay a sum equal to the amount I would get back. Useless service. Accuracy . Compatibility. Guidance. You can't even accept a review without using AI generated review topics. everything about this sucks. And you're constantly asking if you can rip my data and wallet at every corner. Not even with review works at over 50wpm as its destroying my sentences as I type. Why have a profanity filter here if the only "thing" reading it will be an AI chatbot?

turbo tax advertises filing taxes for free. I don't mind paying a fee but don't say free if it is not, and $140.00 is not. On top of that you don't bring it up until you are basically finished and not feeling like starting over, I just don't like feeling like I got scammed.

If everything goes through properly then this would be a 5 star review. I purchased a expert final review but didn't want to call the first time it offered it (I hit skip for now thinking I could come back to do the call). I couldn't get back to the page to call an expert to review my taxes and ended up filing without the review.

I just love how easy it is, because of turbo tax, I am able to file my own taxes. Coming out of pocket at the lowest rates. I can’t even find the words for explaining how convenient and great it is. I highly recommend and will forever use! Thank you TurboTax. I filed my taxes in under 40 minutes today!

Your system and company did a bait and switch with the fees. I saw the advertised cost on the right side of the screen no understanding that was an active screen-in-screen box that held the access to products I wouldn't have chosen had I been given the chance to change my mind. You don't allow refunds? What kind of firm denies a refund on a service? I will NEVER use this service again. You got me this time, but best believe never again. This trickery will be broadcasted.

Turbo Tax said I did not have to pay, that this is a free filing service. If you want to pay for an adjustment that offers more, you may. But Nooooo I had a simple w- 2 and a 1099 and your website labeled it as complicated and charged me $143 to receive money that is already mine through hard work. I do not get paid enough to play this capitalism game. Do as promised.