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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 271-280 of 87,307 reviews
Apr 14, 2026
Irritable Tax Syndrome
3 out of 5 stars review

Not all I thought it would be

My state return was rejected. I took a pic of my W2 and I was so happy that I didn’t have to enter all the numbers manually. I checked over everything twice, but it turns out that box 16 said that I made $13,367,000 when I made $133,367.00! Omg!! I have been so stressed out because I couldn’t figure out why my return was rejected. How did this even happen?

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 5, 2026
gap0134
3 out of 5 stars review

Filing and payment vouchers

At the very end for the first time ever, Turbo Tax added estimated tax voucher payments. Somehow even though nothing has changed, it wants me to think I need to pay more this year. This was very upsetting. I seriously doubt it, but it gave me pause. Not the experience you want to deliver with very little explanation other than (TurboTax detects you are underpaying).

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 30, 2026
Kimberly17171717
4 out of 5 stars review

So close to acheiving that "Awesome" review.

The only issue I have is, I didn't want deluxe! I wanted to do this myself! No fee involved beside the $40 processing fee. Our family desperately need every dollar we can. You could make up for that by helping us get our money back for Market Place. I am Kimberly and I never signed up for that. I just recently cancelled early this year. I've had the same insurance for over 10 yrs now. I don't pay much. Usually all free. So how can I retrieve this $300+ they took from us? I never used it. I never paid a penny for it.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 7, 2026
Frank3ws
5 out of 5 stars review

Turbo tax is great !

Had a good experience with turbo tax. The one bad thing is the drivers license doc #. The first numbers requested are not on my drivers license because it is not considered a federal document because thats not what I chose when I renewed my license.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 31, 2026
TheBetterNewt
5 out of 5 stars review

Excellent guidance through a complex process

Excellent guidance overall! One tiny hiccup along the way: as I as filing for the first time with Mississippi 529 account contributions, the instructions for entering those contributions could have been a little more obvious, but with some Googling and using the AI chat, I was able to figure out where to enter it. Thanks for 3 years in a row of easy DIY tax filing!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 30, 2026
CYNTHIA1956000
1 out of 5 stars review

YOU GUYS ARE CROOKS

The system was difficult to navigate without incurring extra charges and no easy way to opt out. Since it cost so much this year, I will be hiring a tax preparer next year. It seems like you get people investing time in preparing the return, them hold the return ransom for more cash. I'm taking my business, elsewhere. I hope others do too!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 6, 2026
Lus1
5 out of 5 stars review

Turbo Tax is reliable and consistent!

I have used Turbo Tax every year for many years. I have never had a problem. There has never been an error. I haven't used any of the extra services but feel comfortable that they are there just in case. I will continue to use Turbo Tax. They are consistent.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Apr 14, 2026
RIP99
3 out of 5 stars review

Last Year with Turbo Tax

Keep wanting you to update to their assistance. Then without knowing they say if you have a certificate you have to use their service and charge 71.?? after discount. I had to go back I did not have the certificate only 1098 tax form. But they did not allow reversing the service charge. Last year to us Turbo Tax

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 3, 2026
PommierYall
4 out of 5 stars review

Great Guide on Your Tax Journey

Great software but could use more plain language explanations or ask what level of experience one has with taxes to offer explanations and descriptions that help beginners with more detail and provide advanced commentary for expert users. Really appreciative of the emotional check-ins throughout.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 2, 2026
KMMQ
5 out of 5 stars review

Turbo Tax Is Awesome

Turbo Tax Online Deluxe Program was right "on-point" and did not disappoint me, I decided to apply online with the application process, since my desktop computer was NOT supporting MS11. I thought i would have to go to an actual tax office to complete my taxes. With my busy schedule, i did not have the time to do this, Thank you Turbo Tax online program to satisfy my needs.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!