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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 2,621-2,630 of 87,356 reviews
Oct 14, 2025
Cost2024
1 out of 5 stars review

Cost more than you said

I was disappointed in the cost, It said $59 but cost $123.00 . Your cost is greater than my return. As a elderly person, every penny counts. But, I am sure me complaining won't matter.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
Charity01
2 out of 5 stars review

Over it! Paid $88 to do myself.

Very pushy! Can’t get your full refund without paying extra. I had to pay $88 upfront to do everything myself! Would cost the same to go somewhere else a less stress on me.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 25, 2026
Little Landis
5 out of 5 stars review

easy to use

Accuracy was good, it was compatible , the features to explain as you go where very helpful, go back feature helpful, it interfaced with my computer with no problems. Simple clear guidance at each step.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Jan 25, 2026
Bob_ILI
5 out of 5 stars review

TurboTax is the app to go!

4rt year using TurboTax, every year there is something different in my tax return and TurboTax help me to make sure everything I enter is accurate and I don't miss anything.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Jan 18, 2026
Anonymousdog
1 out of 5 stars review

Wrong Advertisement Be Careful!!

It starts off by telling you it's free to file and even after you proceed all the way through without any upgrades it still ends up charging you over $100 filling it yourself. Absolutely Ridiculous.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Oct 23, 2025
JadeKitty2
5 out of 5 stars review

Good

Very good, but needed some guidance on form 8332. I've mailed that form in to the IRS but still haven't heard back. Turbo Tax didn't mention the form that I needed, but I found it and sent it.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.

Jan 25, 2026
Smluckow
5 out of 5 stars review

Turbo Tax is Awesome!

I have been using Turbo Tax for 8 years and every year it gets easier. I especially like the helpful tips and additional information that is made available; I learn something new every year.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 18, 2026
jdog50
5 out of 5 stars review

amazing and easy

it was very fast and easy had amazing accuracy and compatibility there was plenty of guidance and a smooth interface along with fascinating and easy to use features.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Jan 18, 2026
mteter63
5 out of 5 stars review

Turbo Tax-Reliable for Self-Filing

Easy to understand and user friendly. I do find all the additional fees and charges a bit disappointing, but it doesn't preclude usage and it is still more affordable than CPA services.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.

Jan 25, 2026
KORMAR
5 out of 5 stars review

Great!

Thank you for a great experience. We use your program every year, and always feel well taken care of. Thank you for making it user friendly and safe!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.