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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 2,591-2,600 of 87,356 reviews
Oct 10, 2025
Thankful In Kentucky
5 out of 5 stars review

Thankful for agent support

We spoke on the phone with Pat to resolve an issue related to our rejected return. She walked us through the steps to fix the problem and was very helpful!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

It’s great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.

Jan 18, 2026
Ajenkin
2 out of 5 stars review

Multiple account no loans avail

Logging in and verified codes failed on more than one occasion multiple accounts. I paid for services more than once and I still couldn’t figure out how to get a refund anticipation loan

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 25, 2026
AJAllen85
5 out of 5 stars review

Turbo tax is only way I file . Loyal customer .

Very easy to fill information in and gives run thru of all common credits and even some uncommon. Also when I was unsure of what Information was needed or where to locate it the extra explanation pages made so simple to get it done

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
Sbender78252
5 out of 5 stars review

turbo tax is great

I have always filed married. This is my first year filing for myself in a while. Turbo tax is very easy to follow. it helps you get the best return possible.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Jan 24, 2026
MRJh
3 out of 5 stars review

TURBOTAX EASY TO USE

I BELIEVE YOUR PRICES ARE VERY HIGH FOR ME TO BE DOING THIS MYSELF, I NEVER QUALIFY FOR THE FREE ADITION AND I THINK THIS IS JUCT TO HIGH OF PRICE, HOW EVER THE SOFTWARE IS VERY ESY TO USE

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 18, 2026
MattClupper
1 out of 5 stars review

Excessive Fees for a basic return

I really dislike the push to create a credit karma account and the excessive fees for a basic return. I will not be using the service again next year.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 25, 2026
PennyGranny
5 out of 5 stars review

Turbo Tax is Awesome

Great and easy to follow product. Been using them for years and they don't disappoint. I had one year they had discrepancies in reporting healthcare.gov info, but it's been great otherwise.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Oct 16, 2025
ISaidNope
1 out of 5 stars review

I miss the old turbotax

Terrible at putting things into layman's terms. Way more complicated this year than in the many previous years. Unfortunately might not return with you all due to how inconvenient/hard to understand this process has become.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 25, 2026
MochiOwner
5 out of 5 stars review

Pretty easy

Much like the standalone application, I was hesitant to use the online version. But, I know feel the interface and security is good. The online version a some security features which is comforting.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Jan 18, 2026
JohnOregonAsian
5 out of 5 stars review

i take too long so it kicks me out often

it was okay i just get confused easily so i restarted it like 3 times and clicked to other screens to find my info to put in and get kicked out so i have to restart

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.