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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 251-260 of 87,307 reviews
Apr 8, 2026
taken234
3 out of 5 stars review

needs better auto fill options

when filling information from same payer, should offer autofill fill. I had to key manually several 1099-R. Name address, payer tin number where the same. Took more time than needed in this age also remove the nickname. No one wanted to spend all day trying to key in a name that’s already taken.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 7, 2026
Turbotaxisawfulbye
1 out of 5 stars review

TurboTax is absolutely awful Never using it again!

Absolutely despicable attempt after attempt after attempt at wringing my pockets dry. I mean my brother in christ, ive been using this "service" for a couple years and it was never this bad. im never using turbo tax again. you guys took more than half of my total return with your ridiculous fees. then attempted to take even more money with the deposit method, hiding the direct deposit option behind a cpl more rejections of your absurd turbo tax checking account. my god man. turbo tax is awful and im gonna be sure to tell everyone who will listen for the rest of my life.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 10, 2026
tech5741
1 out of 5 stars review

Turbo Tax feels like a trap

Wayyy too many clicks. Scammy by trying to add charges at various turns. Feigned concern about accuracy...the copious amount of asking the user to check their work just creates anxiety and second-guessing and more room for mistakes. Not user friendly at all.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 1, 2026
FooledByIntuit
1 out of 5 stars review

Dishonest Pricing and Inefficient

TurboTax stated several times before I started that the cost would be $0.00 for filing both federal and state. However, their bait and switch at the end proved this was an absolute LIE! Instead, I was presented a bill to file both for $128.00 before states taxes. I will no longer trust Intuit products and it is very likely I will be using a different company next year.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 6, 2026
Lus1
5 out of 5 stars review

Turbo Tax is reliable and consistent!

I have used Turbo Tax every year for many years. I have never had a problem. There has never been an error. I haven't used any of the extra services but feel comfortable that they are there just in case. I will continue to use Turbo Tax. They are consistent.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 30, 2026
Capital J
5 out of 5 stars review

Proved its usefulness!

Last year was my first time and it was a bit of a slog. Hate doing this stuff. However, on my second year, after having all of my data already entered and just being able to skim through to the end made this save so much more time than my first year.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 30, 2026
CYNTHIA1956000
1 out of 5 stars review

YOU GUYS ARE CROOKS

The system was difficult to navigate without incurring extra charges and no easy way to opt out. Since it cost so much this year, I will be hiring a tax preparer next year. It seems like you get people investing time in preparing the return, them hold the return ransom for more cash. I'm taking my business, elsewhere. I hope others do too!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
PapiGlass
1 out of 5 stars review

Turbo tax is terrible and greedy

Really greedy company, says it is free to use on all ads and on the website but uses AI to determine free and rarely gives anyone the free version. Fees are to high for me doing l all the work and then makes you pay an additional 40 dollars after forcing you to spend over 100-150 dollars cause they are a greedy corporation who only cares about lining their pockets and not helping the public. We all know that the Government is paying you to help assist the public but still wants to find a way to make eve more money off of us for their own good. All together this is not okay.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 9, 2026
pleasedobetter01
1 out of 5 stars review

You know you can do better.

It is virtually impossible to go back and undo all of the upgrades you automatically add me to. I do not appreciate this. I do not think I will be using your services in the future. I do not recommend this product even though there is a referral bonus.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 14, 2026
Classy_Actions
1 out of 5 stars review

TurboTax will likely get another class action suit

I could have and should have just filed using the IRS provided software...it was actually more difficult (and expensive) to get the TurboTax software to do what I needed (1098T)...they will likely have another class action suit against them though--wouldn't want to miss that!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833