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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,321-1,330 of 87,308 reviews
Jan 23, 2026
Trash Panda Prime
5 out of 5 stars review

Clear, Fast, and Stress-Reducing

TurboTax walked me through a more complicated return (including early retirement distributions) without confusion or surprises. The guidance was clear, the questions were precise, and I always knew why something was being asked. The interface made it easy to catch potential penalties and confirm exceptions, and the “explain my numbers” breakdown was genuinely helpful instead of vague. I finished much faster than expected and felt confident filing, which matters when you’re already juggling work and life stress. Fees aren’t zero, but the clarity and peace of mind were worth it. I’d rather pay once and file clean than deal with IRS headaches later.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Jan 23, 2026
Irriah
5 out of 5 stars review

Team Turbo Tax

I have been using TurboTax just about the entire time I have worked in my life. It is straightforward, incredibly easy, and the couple of times that I went elsewhere, I paid more for the service AND had issues with the filing or the return. I decided after that that I will just stick with what has worked for me for the past few decades at this point. Yes, I highly recommend!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Jan 17, 2026
jj1969
5 out of 5 stars review

turbo is awesome

EVERY YEAR WE USE TURBO TAX! I WANT EVER USE ANOTHER FILIIILNG SERVICE AGAIN TURO TAX IS THE BEST!!!!! I HAVE NEVER HAD PROBLEMS WITH TURBO>>> ALWAYS FAST AND EASY AND DONE RIGHT YOU FILE WITH CONFIDENCE KNOWING YOUR TAXES ARE DONE RIGHT!!! THANK YOU FOR EXCELLENT SERVICE!!!!!!!!!!!!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Oct 29, 2025
Louise Sutherland
5 out of 5 stars review

Ms

The word "accurate" refers to something that is correct, precise, or free from errors. When something is described as accurate, it means it closely matches the truth or the intended result. For example, if a weather forecast is accurate, it means the predicted weather conditions closely match what actually happens. Accuracy is important in many areas, such as science, mathematics, and communication, because it ensures reliability and trustworthiness.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.

Jan 21, 2026
Khaila
4 out of 5 stars review

TurboTax

I love turbotax! I've been using it since I was 19 and they make it pretty easy to use. I like how if I have questions they have 24 hour help and they have tabs that explains sections im not familiar with. My one thing is they kinda up charge for different plans but you don't need to use them without it the site is straight forward.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Jan 21, 2026
Anonymous
3 out of 5 stars review

Inconsistant

Even though it works well enough, there's too many weird things. On the start of my state, it wanted charitable donations but said I couldn't put the ones from my federal even though I ended up not using itemized. So I went back to take them off the useless itemized page, then the state charitable donation page was gone. I searched the whole site and I couldn't get back to it.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 10, 2026
Cait143
5 out of 5 stars review

Another Year, Same Great Quality!

I am always grateful for TurboTax! I've been using them ever since the very first time I filed, and I've never had a bad or frustrating experience. I appreciate how the website guides people through, step-by-step, regardless of how much of the process you actually understand. Having links that break down the lingo into easier-to-understand terminology is wonderful, I love that each step of the process gives the opportunity to pause and double-check that you understand the question being asked. Using TurboTax makes me feel comfortable and confident in when and how I file, every time!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Jan 9, 2026
leynew97
5 out of 5 stars review

TURBOX IS MY GENIE

I cannot brag on TurboTax enough. I have been using TurboTax since 2021 for all of my Federal Returns. So many amazing life changes have happened, and TurboTax has helped me report ALL of them. Filing my taxes on TurboTax is easy, they have all the resources you need, every direction is precise and clear, and they genuinely want you to get the most back that YOU deserve. TurboTax has NEVER let me down.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Jan 18, 2026
kontravida
4 out of 5 stars review

its good, but pricey with too many adds

I liked that it was easy and a bit more intuitive but I found that it still had me input information on my w2 when I had already uploaded my W2 so I do not Understand why I would have to still add in formation myself if the purpose of me uploading the w2 was for you to analyze it and be more intuitive. also I felt pushed to upgrade when all I have is a single W2

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Jan 18, 2026
TAXS FILING
1 out of 5 stars review

FILING TAXS

they will help u do ur own taxs but at end and ti,e to file there are so many more fees that dont get told tell; signing to file at end snd all fees they told me about whwer 5 to 20 doolors hire then what the price i that it says it is in the app to gety u to ok thAT FEE AN SEVICE THEN AT END WHEN U GO TO PAY ITS WAY HIGHER AND ALL FEES ARE HIGHER THERN U WHERE TOLD PLUS INCASE U GET IT 5 DAYS EARLY BUT IF U DONT U STILL PAY THEM 40 BUT FOR A CHANCE OF 5 DAYS EARLY NOT A GEAENTEE

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833