Turbo Tax charges exorbitantly for every single little thing they do. I'm definitely switching to HR Block next year. This experience felt like money grab after money grab after money grab. Y'all don't care about your customers, you just want our money. Would give zero stars if possible.

I genuinely love using TurboTax to file my taxes. The process is straightforward, user-friendly, and makes something that can feel overwhelming much easier to manage. I especially appreciate the option to receive a refund advance once the IRS accepts my return—it’s incredibly helpful and provides peace of mind when you need access to funds sooner. TurboTax walks you through everything step by step and gives me confidence that my return is done correctly. I’ve had consistently positive experiences and plan to continue filing with them year after year.

There was nothing to tell me what my return would be if I didn't accept the student credit that was automatically accepted for me (I wasn't given an option to decline) so I was basically forced to pay $49 for a special return. Then, to get my refund direct deposited, I had to pay another $35 or set up another checking account that I don't need or want. There was no other option to receive my federal refund. So calling this a free product is an absolute scam when I'm unwillingly forced into situations where I'll have to pay money.

I cannot brag on TurboTax enough. I have been using TurboTax since 2021 for all of my Federal Returns. So many amazing life changes have happened, and TurboTax has helped me report ALL of them. Filing my taxes on TurboTax is easy, they have all the resources you need, every direction is precise and clear, and they genuinely want you to get the most back that YOU deserve. TurboTax has NEVER let me down.

We've been using TurboTax for at least 5 years at this point, and it's been easy-peasy-lemon-squeazy the entire time. We've had no inaccuracies in our tax returns, no audits from the IRS, and tons of explanations along the way through the UI on the website. It's great.

If you have basic tax filings, it is simple and quick. My only issue with the service are the various fees; I had to approve a fee to receive my refund x-days early, I do not particularly care about that yet there was no option to negate that fee assessment. I proceeded forward only to take this action off my plate of things to do.

The interface and overall program worked amazingly this is now my 7th year in a row using turbo tax and needless to say i am always left satisfied and happy with my return and the excellent features i utilized through the program and always very satisfied with my return!!! thank you again for another year of making filing easy!!

I have been using TurboTax just about the entire time I have worked in my life. It is straightforward, incredibly easy, and the couple of times that I went elsewhere, I paid more for the service AND had issues with the filing or the return. I decided after that that I will just stick with what has worked for me for the past few decades at this point. Yes, I highly recommend!

Not a fan, probably won't use it next year. They ask you way too many times if you want to upgrade, but my taxes were simple, but at the end they tried to tell me that my taxes weren't simple and that I HAD to pay to continue. I said whatever, I made it this far, but then they hit me with MORE fees. I continued begrudgingly, but now I'm really frustrated because they kept asking for my landlord information and I couldn't file my taxes until I entered something in the field even though I explicitly checked that I did not rent or own.

Very good about trying to capture everything for my first year filing Married filing Jointly. I think the system should be able to pick up if it is your first time filing by checking if the spouse is a previous turbotax user as well. So it can just pull in her information.