The program continued to provide me with an error without assistance on how to correct the error. The error was on a dependent for his college enrollment status. Error was spelled enrollmentstatus.

I completed it for free last year, and upon checking online information there still should have been a free option. But the UI didn't offer me a free option, I was forced to pay, or else abandon more than an hour of effort.

it all went well until you asked me to review your service at the end. i thought i was done with taxes, and now you are saying i have to do more work??!? dumb dumb dumb.

Scam. This was suppose to be free I had one single W2 and the scam charged me most of the return. I will never file again with Turbo Tax. If I could give no stars I would!

I don't recall clicking on anything that asked me for a charged service, but I was forced to pay 79 dollars for that service which I did not want. Regardless everything else worked fine.

I was pretty disappointed in having to owe the government - but then, at the end, TurboTax found a tax savings for me because of the exterior door and insulation I added to my home this year. I ended up getting a return, after all! Thank you!

It was super easy to use, giving me a step by step to ensure I was filing everything correctly and accurately. If I had any questions they answered them all in a way I could understand.

Fees got even more hidden and ridiculous. Disgusting billing practices. I have to use this to make sure it's done right, and you do that service in a correct and streamlined manner, so it's an unfortunate shame that you price gouge the poor. Shame.

Too much unnecessary information is being asked for. You have my Social Security number and driver's license, yet you're still asking for more verification. I've been using you guys for years and have been at the same address with the same bank.

It was unclear and the fact that you say its free and then create all these unnecessary fees to get more money from the process. Stop exploiting people for their money.