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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,241-1,250 of 87,308 reviews
Apr 3, 2026
processIsBroken
1 out of 5 stars review

IRS should be able to send statements

The IRS should be able to send out a pre-filled tax forms. They should fill them out, and we should double check it - they already do the calculations when you file to make sure you didn't make a mistake.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
Fee hidden till the end
1 out of 5 stars review

Not free

Not free, finished entering all info then informed me they will charge should have been told when the info they claim is complicated filing was completed I would not have proceeded

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 1, 2026
DMS12345
3 out of 5 stars review

Costs more than quoted

I FILE A SIMPLE 1040 FORM AND WHAT STARTED OUT AS A $39 VENTURE ENDED AT $169.00 NOT REALLY SURE WHY BUT I'VE USED TURBOTAX FOR MANY YEARS NOW AND I TRUST THE TECHNOLOGY SO I GUESS I HAVE TO PAY FOR ACCURACY.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 27, 2026
Notfreetaxfiling
1 out of 5 stars review

It's not free

What's the hurry for payment. I had issues with filing but Turbo Tax was quick to charge for the return before I can file. Collect your payment - for the free tax filing after all of the steps are processed.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 29, 2026
Burned107
1 out of 5 stars review

Turbo Tax is a Rip-Off!

I have used Turbo Tax many times in the past but have never been hit with so many fees on top of buying the software ($134). I was all the way to the filing before I was informed that I had incurred those fees. I will NEVER use Turbo Tax again.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 17, 2026
brookie_crookie
5 out of 5 stars review

turbo tax is amazing

everything is made so much easier and i have a a guide if i need to ask questions.. not to mention how accurate they made things so easy. not to mention all the cool options to help me get the best outcome

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 28, 2026
Matt12343
4 out of 5 stars review

Great resolution

Site is confusing and constantly tries to get you to go into a paid version, sometimes even tricking you. Samantha, the phone agent, was incredibly helpful and made the experience much better. Otherwise, we would have taken our business elsewhere.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 27, 2026
Mel829
5 out of 5 stars review

Anyone can file with TurboTax!

I love how user-friendly TurboTax is because it puts tax concepts into easy-to-understand words. It guides you through the process step by step. Anyone can file their taxes when you have TurboTax helping you through the process!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Mar 30, 2026
Code Blue
1 out of 5 stars review

Another Year, Another Disappoint

I got showed 3 different prices while doing my taxes with you guys. Free-no I'm Paying $168 for taxes I did myself without any of your experts or tools. Website easy to use sort of.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
GDA84
4 out of 5 stars review

Worth the price, despite the expense.

Love the ease of use and the clear explanations! Did not like the fact that I had to pay $79 to file when I made less than $6000 forte entire year of 2025...

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833