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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,221-1,230 of 87,308 reviews
Apr 1, 2026
Cricket904
4 out of 5 stars review

Thorough, but time consuming

Turbo Tax seems to be very thorough even though I have a very simple return. Because of this it took longer to prepare the return than it would otherwise.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 13, 2026
tcrouse
5 out of 5 stars review

Easy and Reliable

I've used Turbo Tax for years and it is so easy and reliable. It is helpful to have a little tax knowledge yourself, but the questions and guides really help with subjects I don't know much about.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 3, 2026
processIsBroken
1 out of 5 stars review

IRS should be able to send statements

The IRS should be able to send out a pre-filled tax forms. They should fill them out, and we should double check it - they already do the calculations when you file to make sure you didn't make a mistake.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 13, 2026
JoeSm03
1 out of 5 stars review

TurboTax is Awful

The process is generally a poor experience for the user; the application flow is poor/negligent. The "AI" generated information generates "Total Refund" different per application.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 16, 2026
Tflew
3 out of 5 stars review

Tom

It was not to tough. There were some areas where it couldve been a little bit clearer and not making me create things over again like driver license information

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 14, 2026
moneyhungrycompany
1 out of 5 stars review

Do not recommend

Its a rip off to do your taxes through turbo tax. They do not show you your tax return information so you can file on your own. Do not recommend. They have hidden charges be ware

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 3, 2026
Coop45454545
2 out of 5 stars review

Unhappy about being locked into paid version

I don't recall clicking on anything that asked me for a charged service, but I was forced to pay 79 dollars for that service which I did not want. Regardless everything else worked fine.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 1, 2026
Jose556
5 out of 5 stars review

Too easy

Always great to use. I don't like how it automatically upgrades you to have the "tax expert" mode, should only ask you to upgrade if you actually try to use a tax expert.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 15, 2026
farmdog232
5 out of 5 stars review

TurboTax Review

It's very fast and streamlined. A no nonsense application that gets through taxes fairly quick, and makes it as painless as can be (albeit, it still doesn't take away the sting of owing).

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.

Mar 29, 2026
Elizab01
4 out of 5 stars review

issue this year

For some reason, Turbo Tax did not find my tax declaration from last year, so I had to re-enter all of the information. It has worked for all previous years.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.