I have used Turbo Tax many times in the past but have never been hit with so many fees on top of buying the software ($134). I was all the way to the filing before I was informed that I had incurred those fees. I will NEVER use Turbo Tax again.

I feel as though I was overcharged for the service. I selected the basic "do it yourself" service and bypassed all addition offers. Instead of $69, I was charged $168 for services.

I was accused of reporting the wrong AGI from 2 years ago. I was not wrong, I had the correct amount. This is the most stress I have ever experienced doing my taxes and I will NEVER use this service again!!!!! Good riddance!!!!!

I was ok with the $29, but then the extra fees came up and I was forced to upgrade to another one JUST to finish filing. I will not be using Turbo Tax again

Turbo Tax guided me through filing my taxes and made filing easy and low stress. The features were useful, the interface smooth, compatibility was spot on, and everything was accurate.

I was very pleased with the product i used. Quick and easy . Only glitch was product didn't ask about my 1098 form . But it still received 5 stars from me.

Super inconvenient having to go through twelve steps puting in banking information, making selections, just to be told your not eligible for things like direct deposit. makes zero sense. will never use TurboTax again.

Was told I would be charged $63.20 since I had a promo-referral link. However when I went to view my receipt I had a charge of the full amount for the do it yourself $79 ($85.32 full charge on my credit card). Definitely not a transparent website.

Good experience over all. It was very helpful and I will highly recommend this to everyone I know. Thank you so very much walking me in each and every step to file my taxes.

My service techs were very friendly and understanding. I felt the online pricing was misleading and not upfront as to the differences with the desktop version - especially since they are called the same things.