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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,171-1,180 of 87,308 reviews
Apr 11, 2026
elative
1 out of 5 stars review

turbo tax sucks

this was supposed to be a free version but I had to pay $64 to file my Arizona state tax return, and my refund was less than what I had to pay. I'll be filing my taxes elsewhere next year, what a joke..

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 16, 2026
JuliaEV
3 out of 5 stars review

Complicated

I have used Turbo Tax for the past several years and I found this year to seem way more complicated. There were too many abbreviations or names of items that I did not know what they were. This year took me much longer and more confusing.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 14, 2026
moneyhungrycompany
1 out of 5 stars review

Do not recommend

Its a rip off to do your taxes through turbo tax. They do not show you your tax return information so you can file on your own. Do not recommend. They have hidden charges be ware

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 13, 2026
Zackoden
1 out of 5 stars review

1099-NEC link to Schedule-C

Everything is find until you have to link your 1099-NEC to Schedule-C/ The "double click to link" button doesn't work at all. Very frustrating and ruined my experience.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 3, 2026
neartheoak
5 out of 5 stars review

pop ups

I love your product, easy to use, nice interface, but if keep putting in pop ups, constantly asking to upgrade and defaulting to higher tax products I will go elsewhere

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 16, 2026
Cat 100
1 out of 5 stars review

Bad experience this year; my fault.

I only noticed after I paid that there was an error in the birthday. I paid USD1k but only owed USD115 - I paid both. Now have to get the IRS to return my USD1k.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 1, 2026
jnring
3 out of 5 stars review

Turbo Tax could do much better

Way too complicated for brand new married filing jointly. Does not make the process intuitive at all. Also made me jump through so many hoops at the end to E-File it.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 8, 2026
MKG93
5 out of 5 stars review

Turbo Tax is great

TurboTax was easy to use, and the support I received was great. I particularly appreciated how intuitive the software was, which made filing my taxes a stress-free experience.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Apr 14, 2026
evelynneedstochange
3 out of 5 stars review

credit karma :(

don't love that the pressure to get signed up for credit karma, but thank you for this service regardless. taxes are always hard. i always don't know if i'm doing it right.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
Anna226
1 out of 5 stars review

Split-State Issues

Cannot file state taxes for split-state couples. It was an absolute nightmare trying to figure it out, and there are no resources or ways to edit the forms. I have to do our state taxes separately.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833