I think we shouldn’t have to pay a fee when it comes to paying service charges with our refund. Y’all are already hiking up the prices and making people pay extra.

Not thrilled with the price and all the fees. I'll be looking for another tool for next year. It's too bad, as we've been a customer for over 25 years.

Super easy to use and used plain language. TurboTax fees were a little high but the AI offered good guidance and answered questions quickly and were easy to understand.

There's so many instances in between where they're trying to make you upgrade so that you have to pay for the deluxe service even if you already did not want it from the very beginning. It is really annoying and it is a waste of time.

TurboTax makes it easy to file. When ever I have a question about something, it offers tons of resources. Being able to snap a pic of a document and uploaded it with out the need to download an app is also great .

"free" version is not free. Version nickel and dimes on everything, $35 to have a direct deposit but no option for a paper check? This will be my last year using Turbo Tax sadly.

I started with another online tax service that had me owing for federal and state and I knew that was incorrect not for the amount so I switched over to turbo tax

I really like the way it double-checks and triple-checks your refund. I was unhappy that to receive the fed student rebate, I was forced to upgrade twice and a third time to file online.

Turbo tax steals money from its users, Why do I file the entire thing and they extract $200 of wealth from me, next year Ill go to a local pro just to keep you from having my money. Scum.

didnt tell me upfront that i would have to pay for a filing option due to my non simple filing so i spent 2.5 hours filing on my own and then had to pay over $200 when i could have had help and known at the beginning