Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
Sort by |
Showing 1,161-1,170 of 87,308 reviews
Apr 16, 2026
Jillyana
2 out of 5 stars review

Yall are just packing on service charges.

I think we shouldn’t have to pay a fee when it comes to paying service charges with our refund. Y’all are already hiking up the prices and making people pay extra.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 13, 2026
NotEwe2
2 out of 5 stars review

Turbo Tax is getting expensvie

Not thrilled with the price and all the fees. I'll be looking for another tool for next year. It's too bad, as we've been a customer for over 25 years.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 16, 2026
Autumn346
4 out of 5 stars review

Taxes done!

Super easy to use and used plain language. TurboTax fees were a little high but the AI offered good guidance and answered questions quickly and were easy to understand.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.

Apr 5, 2026
June A
1 out of 5 stars review

Too many upgrade ads

There's so many instances in between where they're trying to make you upgrade so that you have to pay for the deluxe service even if you already did not want it from the very beginning. It is really annoying and it is a waste of time.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 6, 2026
Bert7902
5 out of 5 stars review

Easy

TurboTax makes it easy to file. When ever I have a question about something, it offers tons of resources. Being able to snap a pic of a document and uploaded it with out the need to download an app is also great .

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Mar 28, 2026
DaPinkPrincess
1 out of 5 stars review

Goodbye Turbotax

"free" version is not free. Version nickel and dimes on everything, $35 to have a direct deposit but no option for a paper check? This will be my last year using Turbo Tax sadly.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
Jen1ddssayyg
5 out of 5 stars review

Great

I started with another online tax service that had me owing for federal and state and I knew that was incorrect not for the amount so I switched over to turbo tax

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 16, 2026
cavb21
4 out of 5 stars review

TurboTax does the work!

I really like the way it double-checks and triple-checks your refund. I was unhappy that to receive the fed student rebate, I was forced to upgrade twice and a third time to file online.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 13, 2026
Turbotaxshouldbedeleted
1 out of 5 stars review

turbo tax is bad and greedy

Turbo tax steals money from its users, Why do I file the entire thing and they extract $200 of wealth from me, next year Ill go to a local pro just to keep you from having my money. Scum.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 6, 2026
anon654832121
1 out of 5 stars review

inefficient

didnt tell me upfront that i would have to pay for a filing option due to my non simple filing so i spent 2.5 hours filing on my own and then had to pay over $200 when i could have had help and known at the beginning

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833