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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,181-1,190 of 87,308 reviews
Apr 1, 2026
Pmorris111
5 out of 5 stars review

Turbo Tax, GREAT for not "Tax Savvy" people.

Turbo Tax is excellent especially for beginners and people who are not tax savvy such as myself. between the AI generated topics and Google I managed to figure everything out.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 9, 2026
janetGranade
1 out of 5 stars review

experience

the worst time to get this done you change so much and with no help. and with bad reading comprehension its hard to read the help and understand what you are saying in your help boxed

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
John Gx
5 out of 5 stars review

Turbo Tax sporty

Hello, this was concise and to the point. However, as a competitive person, i was trying to relax, double check answers while not overly focused on the timer ! (not wanting to beat the suggested time of 58 minutes) have a wonderful summer

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
SDT24
1 out of 5 stars review

Not Free

The service was not free total fees were $218 which is really bad for me as a college student. I chose the free edition. Amount paid was 1/3 of my refund. This will be my last year using this service.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
BigMoneyG23
5 out of 5 stars review

Simple & Seamless

Turbotax saved me so much money then other tax agencies. It was SUPER easy & if I was confused, the chat was super helpful. I will be using this every year!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.

Apr 17, 2026
emmw111
1 out of 5 stars review

TurboTax is deceptive and predatory

Pricing is deceptive. I've been using turbo tax for years and won't be returning. I filled everything out and paid then discovered there was a part 2 that wasn't directed. i made it seem like it had been filed whenit wasn't.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 31, 2026
WhatAWackCompany
1 out of 5 stars review

Too expensive. Will not be returning

Outrageously expensive. Will not be using again. Surprise costs like a $35 transaction fee??? Used to be a free service, now I have to pay money to give money.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
Monique84
5 out of 5 stars review

Easy to use

Turbo Tax was easy to use. Directions plain and simple. During the process the site provides opportunities to check for errors and missed opportunities of tax breaks.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Apr 14, 2026
Rubeeslippers
5 out of 5 stars review

Turbo Tax is Great

This program is so easy to use and the picing is so reasonable. It let me know that my taxes were not accepted an helped guide me on how to fix them. We just sent them again, I hope they are not rejected again.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.

Mar 30, 2026
donald2222
3 out of 5 stars review

not using next year

very different from past years not user friendly, don't like having to use your bank and being charged extra without knowing why unable to figure out how to file without agreing

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833