Like the ability to enter my own information and get instant results. Only drawback is I'd like a printout of my return that's as easy to print as my receipt for paying Intuit.

I've used TurboTax since 2007 and I've never been disappointed. It's easy to use and asks all the necessary questions to get the most from my IRS return.

It did not allow me to use the free version for my W2 form and forced me to use the deluxe version. It added surprise fees without stating it would before switching me to the deluxe version.

Too many prompts and pressures to add features I don't want or need like "MAX Defense". I've used TurboTax for over a decade and this will probably be my last year. Would happily pay someone else more money for a lower-pressure experience.

AI is the worst thing that has ever happened to our planet, and people as a whole. I do not want to be bombarded by it while I am doing mundane and already excruciatingly painful tasks like filing my taxes. Remove the AI.

To many fees and was not helpful. I do not understand why why you would charge me 79 and then add 40 on top just take it out of my refund. You suck and I will not be using you again

Very upsetting I don’t get the option to file for free. I was given very little money back and on top of that I charged $172 just to file. I’ve filed for free before but now I’m not even given an option to do it for free.

Have used TurboTax for many, many years. Easy to use, accurate. I feel good about submitting the information to the Federal Government. Able to use easily with previous Windows Computer and the iMac I now use.

It was easier last year. I did it by myself and it took me longer to complete it. I received a lot more questions that I did not have to answer this year and was not prepared to answer.

Use a CPA. I had to pay so much to use this software and I owe taxes. Turbo Tax does not do city returns, so have to find a way to print them out and mail them.