I was really disappointed in all the additional Fees associated with filing with this service. I really feel like they are a money grab now. I won’t be using the next year.

Turbo Tax was easy to use. Directions plain and simple. During the process the site provides opportunities to check for errors and missed opportunities of tax breaks.

Turbo Tax was so easy to use & any time I had a question I just clicked the (?) link. I also talked with an expert whose name was Taylor. I wanted to verify a credit that I received. She was very friendly & helpful.

Very good guidance when filing. I like the step by step and that your able to pick up where you leave off if your not able to finish what you've started!

I filed with Turbo Tax last year and was unable to find the AGI. Luckly I was able to get the transscript from the IRS, but there were alot of hoops to jump through. I hope that next year it goes a lot smoother.

I've used the product for several years- I liked that it helped me jump back to the section about 1095's once I found it online I had to as ChatGPT HOW to get it - but I got it

Outrageously expensive. Will not be using again. Surprise costs like a $35 transaction fee??? Used to be a free service, now I have to pay money to give money.

"free" version is not free. Version nickel and dimes on everything, $35 to have a direct deposit but no option for a paper check? This will be my last year using Turbo Tax sadly.

I TRIED ONLINE VERSION THIS YEAR BC FED FILING WAS "FREE" ENDED UP CHARGED $130... I COULD OF JUST PURCHASED FROM STORE FOR $55. THIS IS JUST REDICULOUS

Online was poor compared to downloaded version. I was NOT able to view by Documents or skip around. No help with valuing donations. The online Deluxe version was very poor.