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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,091-1,100 of 87,308 reviews
Apr 2, 2026
Panda twin
2 out of 5 stars review

Greedy

I was really disappointed in all the additional Fees associated with filing with this service. I really feel like they are a money grab now. I won’t be using the next year.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
Monique84
5 out of 5 stars review

Easy to use

Turbo Tax was easy to use. Directions plain and simple. During the process the site provides opportunities to check for errors and missed opportunities of tax breaks.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Mar 29, 2026
Robbin22
5 out of 5 stars review

Don't love doing taxes, but love Turbo Tax

Turbo Tax was so easy to use & any time I had a question I just clicked the (?) link. I also talked with an expert whose name was Taylor. I wanted to verify a credit that I received. She was very friendly & helpful.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 2, 2026
Trish1073
5 out of 5 stars review

Five stars

Very good guidance when filing. I like the step by step and that your able to pick up where you leave off if your not able to finish what you've started!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Apr 6, 2026
Parker0047
3 out of 5 stars review

It could have been better

I filed with Turbo Tax last year and was unable to find the AGI. Luckly I was able to get the transscript from the IRS, but there were alot of hoops to jump through. I hope that next year it goes a lot smoother.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 30, 2026
MS 2025
4 out of 5 stars review

More guidance

I've used the product for several years- I liked that it helped me jump back to the section about 1095's once I found it online I had to as ChatGPT HOW to get it - but I got it

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Mar 31, 2026
WhatAWackCompany
1 out of 5 stars review

Too expensive. Will not be returning

Outrageously expensive. Will not be using again. Surprise costs like a $35 transaction fee??? Used to be a free service, now I have to pay money to give money.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 28, 2026
DaPinkPrincess
1 out of 5 stars review

Goodbye Turbotax

"free" version is not free. Version nickel and dimes on everything, $35 to have a direct deposit but no option for a paper check? This will be my last year using Turbo Tax sadly.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
WOLF3725
1 out of 5 stars review

FEES ARE NOT TRANSPARENT

I TRIED ONLINE VERSION THIS YEAR BC FED FILING WAS "FREE" ENDED UP CHARGED $130... I COULD OF JUST PURCHASED FROM STORE FOR $55. THIS IS JUST REDICULOUS

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 1, 2026
LulaTilly
2 out of 5 stars review

TurboTax Online is poor vs. downloaded version

Online was poor compared to downloaded version. I was NOT able to view by Documents or skip around. No help with valuing donations. The online Deluxe version was very poor.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833