Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
Sort by |
Showing 1,041-1,050 of 87,309 reviews
Apr 15, 2026
amm1997
2 out of 5 stars review

too expensive

waaayyy too expensive for what you get. The fees keep piling up, and my return was simple, having an HSA account ( only " complication" ) cost me, and keep adding to my "free" filing

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 31, 2026
pj1111111
1 out of 5 stars review

terrible

extremely expensive and not worth it. Minimal Ai help is $89 and then they charge it seperatley if you work in other states so on top of taxes you have to pay the app hundreds of dollars for your taxes to be rejected.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 16, 2026
Turbo Tax 2025 EEK
2 out of 5 stars review

This year the experience was frustrating.

Many of the areas were not as easy as they were to complete last year. Even the filing was not as intuitive as i'd found it in the past. Could be my age.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 2, 2026
Terrible Experience Again
1 out of 5 stars review

Terrible

Terrible experience, we have basic filing and we had to pay. For what? Nobody helped us. Too many Extra questions once we completed filing, beyond frustrating.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 14, 2026
Jwigg32
5 out of 5 stars review

Taxes yay

I love using TurboTax only thin will say that I don't like is offering that its free but I paid over $200 dollars in fees ????? and one fees you aren't even able to choose out of

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
Jen1ddssayyg
5 out of 5 stars review

Great

I started with another online tax service that had me owing for federal and state and I knew that was incorrect not for the amount so I switched over to turbo tax

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 15, 2026
Arkansas 101
1 out of 5 stars review

Fees are annoying

I hate paying to do my own taxes. I was better off paying a local tax preparer. I also don't understand why each software gives me a different amount and I am putting in the same information.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 8, 2026
TURBOTAXSTOPTAKINGMYMONEY
1 out of 5 stars review

TURBOTAX SUCKS

YOU CHARGED ME ALMOST ALL MY FREAKING REFUND. YOU USED TO BE FREE. I AM GETTING 35$ THANKS TO YOUR STUPID FEES. NEXT YEAR I WILL BE LOOKING ELSEWHERE. CHARGING 183$ TO FILE MY TAXES IS ABSURD AMOUNTS OF MONEY.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 14, 2026
Idan27812
4 out of 5 stars review

TurboTax is good

Pretty good, easy to use. Would have been helpful to have a warning at the beginning that I will need my 2024 taxes in order to e-file, so I could have time to find the documents.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 31, 2026
Trey1604
5 out of 5 stars review

Turbo Tax really helped me save time!

The guidance to complete and answer any questions I might have had on my return was phenomenal. I had a really easy time working through my tax return with the help of the AI.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.