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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,051-1,060 of 87,309 reviews
Apr 15, 2026
kdjifjqif12
1 out of 5 stars review

Unfortunate Experiences

Forced me to try and pay with either an interest plan or IRS payment plan. Had to refile 6 times to get the option for credit/debit card to populate. Discouraging.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 9, 2026
Allen 9577
5 out of 5 stars review

Love it!

I've used TurboTax since 2007 and I've never been disappointed. It's easy to use and asks all the necessary questions to get the most from my IRS return.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 30, 2026
Bob from Denver
2 out of 5 stars review

Not worth it

The upsell never stopped, I paid more using Turbotax than expected. Tried to use the 'free' version, but in the end could not. I was running out of time so I went ahead and paid, but in the future I will use E-File

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 3, 2026
turbotaxmb
1 out of 5 stars review

misleading

horrible. they added additional fees that I never selected.The system asked me over and over if I wanted deluxe and I continued to decline. Then it magically was added at the end. stupid ahh app and GREEDY. Now Clock that tea

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 11, 2026
StephCzu
4 out of 5 stars review

Friendly System and Staff, Expensive Product

My service techs were very friendly and understanding. I felt the online pricing was misleading and not upfront as to the differences with the desktop version - especially since they are called the same things.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!

Apr 13, 2026
SCEVONNE
3 out of 5 stars review

SCEE TAXES

GOOD, IT WAS HELPFUL. TURBO TAX GAVE NICE FEEDBACK IT WAS LONG BUT EVERYTHING WAS ACCURATE. HAD COMPATIABLITY AND THE FEATURE COULD BE LESS THE AI WAS DOING IT OWN GUIDANCE FOR ME WHICH IN SOME CASES HELP BUT DIDNT AND THE INTERFACE WAS OK

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 16, 2026
victimoftheft2026
1 out of 5 stars review

Turbo Scam

Only was made aware I would need to pay for anything at the very end and doing everything myself only saved me $20>. If I had a physical W-2 I would not have used this platform. absolute scam.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 28, 2026
disagree
1 out of 5 stars review

Turbo tax rip off. Charged more you than claimed

I agreed to pay $39 and when it processed my receipt it said I paid $167. If I do not get an explanation and refund, of $128 I will never use TurboTax again

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Mar 31, 2026
Greatttttttttttttttttt
5 out of 5 stars review

Great

Greatttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Apr 1, 2026
Rustypaws
1 out of 5 stars review

awful interface, I'd rather be hit in the head

Kept sending me back to sections I'd already completed. I've used turbo tax in the past and is wasn't my favorite but omg they somehow got way worse. I'm not using this next year, there has to be a better option.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833