Forced me to try and pay with either an interest plan or IRS payment plan. Had to refile 6 times to get the option for credit/debit card to populate. Discouraging.

I've used TurboTax since 2007 and I've never been disappointed. It's easy to use and asks all the necessary questions to get the most from my IRS return.

The upsell never stopped, I paid more using Turbotax than expected. Tried to use the 'free' version, but in the end could not. I was running out of time so I went ahead and paid, but in the future I will use E-File

horrible. they added additional fees that I never selected.The system asked me over and over if I wanted deluxe and I continued to decline. Then it magically was added at the end. stupid ahh app and GREEDY. Now Clock that tea

My service techs were very friendly and understanding. I felt the online pricing was misleading and not upfront as to the differences with the desktop version - especially since they are called the same things.

GOOD, IT WAS HELPFUL. TURBO TAX GAVE NICE FEEDBACK IT WAS LONG BUT EVERYTHING WAS ACCURATE. HAD COMPATIABLITY AND THE FEATURE COULD BE LESS THE AI WAS DOING IT OWN GUIDANCE FOR ME WHICH IN SOME CASES HELP BUT DIDNT AND THE INTERFACE WAS OK

Only was made aware I would need to pay for anything at the very end and doing everything myself only saved me $20>. If I had a physical W-2 I would not have used this platform. absolute scam.

I agreed to pay $39 and when it processed my receipt it said I paid $167. If I do not get an explanation and refund, of $128 I will never use TurboTax again

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Kept sending me back to sections I'd already completed. I've used turbo tax in the past and is wasn't my favorite but omg they somehow got way worse. I'm not using this next year, there has to be a better option.