Turbo tax was very easy to navigate and to use. It made filing my taxes easier than easier and a lot mr inexpensive compared to getting a tax preparer.

They knew everything I had deposited and everything I withdrew. THAT is something and just a bit scary, but It was good. Next year, I'll be ready to do this early.

I feel as though I was overcharged for the service. I selected the basic "do it yourself" service and bypassed all addition offers. Instead of $69, I was charged $168 for services.

CSR helped resolve e-filing problem. She was patient, knowledgeable and prficient in pinpointing the problem and I was able to transmit e-file successfully.

Stephanie was super helpful in getting my return across the finish line. She helped me ensure that my return was accurate and I had chosen the best filing option.

AI is the worst thing that has ever happened to our planet, and people as a whole. I do not want to be bombarded by it while I am doing mundane and already excruciatingly painful tasks like filing my taxes. Remove the AI.

Super easy to understand. Makes things move smoothly. I am a long time user of Turbo Tax and I have never had any issues with it. I love how it can break down things for me to understand.

The files updated was automaticly transform to the details with my personal informaion. However, it really too a lot of time to review. So, I would suggest to cut off some time on the review parts. Thanks.

just upset that u charged me almost 200 to upgrade to add my unemployment like 180.00 when my application is a simple efile not very happy I will not be using u ever again and will advise anyone else I can to not use u

Pretty good, easy to use. Would have been helpful to have a warning at the beginning that I will need my 2024 taxes in order to e-file, so I could have time to find the documents.