Our goal is for you to have an exceptional laundry day, so we're truly sorry to hear about this. Usually when this happens, the pod didn't get enough contact with water. If you aren't doing so already, place the pod in the washer before your fabrics. Be sure your load isn't too large, and that there aren't too many absorbent items in there too. We'd like to connect about this and help you remove those stains. Please call us at (800) 879-8433.