Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
Sort by |
Showing 9,761-9,770 of 49,612 reviews
Feb 4, 2025
TB0T
5 out of 5 stars review

Adult Independence Isn't THAT Hard?!

It's a simple Plug & Play with any tax related documents you receive. Gone are the days of me paying someone else to do the mundane task of reading numbers in boxes and printing them out on the screen! It's also really convenient that I can pay off any bills I accrued with the same money from the expected returns.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 21, 2025
tatsu011
3 out of 5 stars review

Some issues with State Filing

When attempting to file by state; some of the payment plans provided by the state were not able to be selected, while these options vary from state to state, Oregon does have this option, and it would be nice to be included when filing the Oregon Tax Return.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 21, 2025
VicDan
5 out of 5 stars review

WORKER at TURBOTAX was amazing with assisting me!!

Finding it HARDER to import information at times. WOULD rather type myself. It seems it makes it harder to do this?? I had to CALL Turbotax to resolve an error before I could transmit my return,and I MUST say I had an AMAZING worker. SO KIND and PATIENT and helped me with EVERYTHING....

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 2, 2025
BB in Westminster
4 out of 5 stars review

Make sure to check for home improvement credits!

The opening questionnaire did not ask about home energy improvement credits. I had to navigate back to the credits section, ask to see all credits, and hunt down the portion I needed. This credit has been asked about in prior years and should be part of the opening questionnaire as the credits are very substantial.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 17, 2025
TXWI
3 out of 5 stars review

TurboTax is more focused on upselling

I share my daughter with my ex and your process DOES NOT support adding and taking my daughter on/off my return and changing from single to head of household. Also, YOU continue not to pull forward my 1099-R from previous year and I have to manual enter as it is my first 1099-R. Very basic and routine aspects, and you fail to make it smooth. Also stop asking every multiple pages if I want to accept an up-sale services. Don't minimize this and fix a smooth swap of depentant looking for other assistance

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 15, 2025
No more taxes 2025
2 out of 5 stars review

Changes in turbo tax makes it less user friendly.

Turbo tax use to show amounts of projected refund/amount owed as info was entered. This was beneficial to see how different items entered affected taxes. Prior to paying and filing, turbo tax use to show a summary of income, credits and everything compared to the previous year, so I know my taxes are complete and correct. I can prepare my own taxes but use turbo tax for convenience. With the cost and lack of information before filing so I can make sure everything is correct, I may choose another method next year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 10, 2025
GreatWolf1885
2 out of 5 stars review

Beware of service fee to pay out of your refund.

We were dissatisfied to see that we would have to pay a $40 service fee on top of the $99 in order to have TurboTax withdraw the money from our refund to pay for their services. I feel that should be included in the $99. It must already be a part of one of the higher packages that we opted out of. We have seen the price go up every year and will be looking for a different service to do our taxes next year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 15, 2025
Try other source
2 out of 5 stars review

Slimy upcharge!!!

I am so angry that I could not pay for my Turbo Tax with my credit card without doing it through another company and not letting me inter it! I had to agree to pay with my return which resulted in my having to pay an additional $40 and giving my information to a third party! I have been using Turbo Tax for many, many ye years, but will be choosing another source next year!!!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 4, 2025
notanidiot69420
1 out of 5 stars review

Hidden fees to trick you.

Hidden fees. Automatic bad review. How dare they try to exploit your frustration by waiting until toward the end to bombard you with hidden fees when you've already sunk so much time into your return, banking on you being too exasperated to start all over with something else. Transparency upfront would have made a difference, but they chose to deceive users instead.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 5, 2025
CarLunk
5 out of 5 stars review

I love Turbo Tax!!!

I love Turbo Tax!!! Its so easy and walks me through each step. I had trouble with getting someone to set up and keeping an appointment and helping me in full service, so I ended up just doing my taxes myself. I will always use Turbo Tax though!!! Thank you so much!!!!!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352