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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 8,691-8,700 of 49,614 reviews
Feb 16, 2025
bb user
3 out of 5 stars review

Needs improvement

Instructions prior to starting would be helpful for moving from a dvd product to online -- especially for updating from the previous year. I'd already entered info by hand. Info said you can download, but lose all your work. I did not re-enter all of my info. I don't like not having access to the worksheets and schedules easily during data input. And you cannot simply change a field on a form during the review process. A simple missed state id on a 1099b kept me from completing the review. I had to delete 1099s several times, leave parts of the form blank before the forms were auto corrected with the right state. I had several 1099 forms, but couldn't identity which form needed adjustment. Stating Schwab 1099b, doesn't identity anything when you have 5 Schwab 1099b forms to work with.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 21, 2025
BSM mom
5 out of 5 stars review

Awesome product

Have been using it for many years. They keep up with the tax law changes and also keep a record of my return for me. They take you step by step and even answer questions you may have. I like the convenience of e-filing and they track it all the way through for you.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 4, 2025
jbjmwh
5 out of 5 stars review

Amendment was easy

Very easy to use. Had to send an amended return for a 1099 that was received in the latter part of February and the amendment was very easy to follow. I had been using another service prior to this year and will definitely stay with Turbotax going forward.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 3, 2025
Bob0304
4 out of 5 stars review

Good, but needs improvement

Cannot easily review 1099 input details, Confusion on 1099s for my wife and I from the Same source, Multiple RMD withdrawls input information is confusing suggest a one page summary to make sure entries are done accurately. Allow us to simply see the input information easily without going through multiple screens.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 1, 2025
10010000
3 out of 5 stars review

0000

Had to call over price charged, no location for discount you people keep emailing me, very unprofessional. A young lady named April assisted and she was a total professional! I had a issue with capital losses from a few years ago and your 2024 program could not handle it. I waited a week and checked the internet and I'm not the only one having issues but not a word from you and the issue, good work. Guess after twelve years I need to look around to see what other company's offer, you folks seem to forgotten what customer service is.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 7, 2025
ACE75RI
4 out of 5 stars review

Turbo Tax gets it done

no engagement with experts. , ticked off that I had to wait for the feds to issue forms for a $700 deduction. I could have filed two weeks ago. That said, lot of power in retaining past info. Also, ticks me off that Turbo Tax has lobbied to collect money from taxpayers that could have been avoided if the US Gov and states purchased software outright.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 15, 2025
I R Jon
5 out of 5 stars review

Tax Time Win

TurboTax made it super simple to file both federal and state taxes. The only complaint i have is in regards to "upgrade" this or "Max" that. It kinda felt like watching an add on YouTube "Can we just get to the video already?" Seriously tho, its a great service TurboTax offers. From a loyal user, thanks team till next year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 16, 2025
Turboovercharge
2 out of 5 stars review

This is the Last Time I Will Use Turbotax!

It was much more difficult to work within the software then it used to be. I needed to see documents within the return that had been completed but found no option to do so. There was this option in previous years. The price at over $200 and the way it was increased throughout the return is unscrupulous.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 3, 2025
MaeArt
3 out of 5 stars review

Mixed Experience

I got logged out a couple of times for no reason - had clicked "continue" and instead got kicked out to the login screen. I suspect it was because I opted to not share my info because once I shared my info, I no longer got kicked out. I feel that is deceptive business practices and don't appreciate it - be clear that if I don't share my data the experience with the product will be less than desirable. I found the app easy to use and appreciated the questions that guided me through completing the routine. The help articles were useful.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 15, 2025
DudeWhoAintBiyingMax
1 out of 5 stars review

GREEDY GREEDY and yes, GREEDY

Seriously, how many times are you going to try to push "Max"? Give it a rest you greedy such-n-suches. Dropped from 2 to 1 star b/c I had to give an email to do a review. Now, I'm expecting a ton of marketing crap to my inbox. Save me the step and unsubscribe.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352