Instructions prior to starting would be helpful for moving from a dvd product to online -- especially for updating from the previous year. I'd already entered info by hand. Info said you can download, but lose all your work. I did not re-enter all of my info. I don't like not having access to the worksheets and schedules easily during data input. And you cannot simply change a field on a form during the review process. A simple missed state id on a 1099b kept me from completing the review. I had to delete 1099s several times, leave parts of the form blank before the forms were auto corrected with the right state. I had several 1099 forms, but couldn't identity which form needed adjustment. Stating Schwab 1099b, doesn't identity anything when you have 5 Schwab 1099b forms to work with.

Have been using it for many years. They keep up with the tax law changes and also keep a record of my return for me. They take you step by step and even answer questions you may have. I like the convenience of e-filing and they track it all the way through for you.

Very easy to use. Had to send an amended return for a 1099 that was received in the latter part of February and the amendment was very easy to follow. I had been using another service prior to this year and will definitely stay with Turbotax going forward.

Cannot easily review 1099 input details, Confusion on 1099s for my wife and I from the Same source, Multiple RMD withdrawls input information is confusing suggest a one page summary to make sure entries are done accurately. Allow us to simply see the input information easily without going through multiple screens.

Had to call over price charged, no location for discount you people keep emailing me, very unprofessional. A young lady named April assisted and she was a total professional! I had a issue with capital losses from a few years ago and your 2024 program could not handle it. I waited a week and checked the internet and I'm not the only one having issues but not a word from you and the issue, good work. Guess after twelve years I need to look around to see what other company's offer, you folks seem to forgotten what customer service is.

no engagement with experts. , ticked off that I had to wait for the feds to issue forms for a $700 deduction. I could have filed two weeks ago. That said, lot of power in retaining past info. Also, ticks me off that Turbo Tax has lobbied to collect money from taxpayers that could have been avoided if the US Gov and states purchased software outright.

TurboTax made it super simple to file both federal and state taxes. The only complaint i have is in regards to "upgrade" this or "Max" that. It kinda felt like watching an add on YouTube "Can we just get to the video already?" Seriously tho, its a great service TurboTax offers. From a loyal user, thanks team till next year.

It was much more difficult to work within the software then it used to be. I needed to see documents within the return that had been completed but found no option to do so. There was this option in previous years. The price at over $200 and the way it was increased throughout the return is unscrupulous.

I got logged out a couple of times for no reason - had clicked "continue" and instead got kicked out to the login screen. I suspect it was because I opted to not share my info because once I shared my info, I no longer got kicked out. I feel that is deceptive business practices and don't appreciate it - be clear that if I don't share my data the experience with the product will be less than desirable. I found the app easy to use and appreciated the questions that guided me through completing the routine. The help articles were useful.

Seriously, how many times are you going to try to push "Max"? Give it a rest you greedy such-n-suches. Dropped from 2 to 1 star b/c I had to give an email to do a review. Now, I'm expecting a ton of marketing crap to my inbox. Save me the step and unsubscribe.