It's insane that we basically are doing our own taxes online WHICH IS A GOVERNMENT REQUIREMENT and we are being charged and outrageous price to do it ourselves with the help of some basic crappy software where we have to input the majority of our information in anyways. What "service" are we exactly for??? The biggest rip off I've ever heard of. Especially the "processing fee" what a joke. I hope Turbo Tax is the next big company to get sued for ripping people off. Total of 170 dollars to do your own basic taxes. Biggest joke ever!! Way to take advantage of the American people!

TurboTax has been my go to for the last 5 years now. Very easy to navigate and understand. I had to amend a return 1 year and even that was a simple process on this platform. I love that all my info is saved to access at any time and update in the next filing year. The options to use tax return for fees or get loans on return. However with all the bells and whistled TurboTax has also become one of the most expensive Filing tools as well. I've never had to use Audit support or anything so I hope you get what you pay for when it comes to those price tags.

TurboTax projected 92 minutes to complete my taxes. It took 93. That's pretty impressive, and more importantly, that's a really quick time for all we have to report. We keep good records which helps, but the import feature from printed documents and data transfers makes filing a breeze. :-)

A known problem since at least 2021: You cannot enter more than 5 mortgage statements or you get an error and you go around and around and around. Turbo Tax does not let you know - they just give you a nonsensical error message. Finally combined all of my Disney statements as one and it worked. Cost me an hour. OR I could have paid to talk to a person to tell me. Very disappointed.

Turbo Tax is the best way to file your taxes. They guide you every step of the way. If you need assistance they are ready and willing to give all the help you need.They take care of everything...all you have to do is answer questions and they guide you through the whole process Thank you, Turbo Tax!

TurboTax was a lifesaver for me this year! After a whirlwind year of losing income, welcoming a new family member, and moving cross-country, I was stressed about how complicated my taxes would be. But TurboTax made the entire process smooth and straightforward. Their step-by-step guidance covered every major life change I experienced, ensuring I didn’t miss any deductions or credits. The interface was user-friendly, and I felt confident that everything was filed correctly. I highly recommend TurboTax for anyone dealing with a complicated tax situation—it turned what I expected to be a stressful experience into a breeze!

The California Like-Kind Exchanges form 3840 never works. I have to file it every year, and every year turbo tax can not get it entered correctly, the program is incapable of it. I have to print my CA return and fill it in manually and mail the whole return because I can't e-file like I do with my federal and other state tax returns. I know it is a somewhat obscure form that most people don't use/fill out but it should work better!

Definitely had some problems with it. For starters I had to create a new account because Turbo Tax wouldn't give me access to my old account, I no longer had access to the phone number connected to the account and I tried several times to reset and used the other identification factors and it still wouldn't let me in. Then when I went to download my Florida state income tax report to mail in, it wouldn't let me download or print it. Also, I don't care for the hidden fees.

I have been using Turbo Tax for over 15 years and never had any issues. One time I had a CPA prepare taxes and they got the same #s, but cost 3 times as much. Turbo Tax walks you through everything and now that I'm so familiar with it, I feel comfortable jumping around as I get my tax docs.

I have been using TT for about 15 years. This was the first year that I filed as married and as a business owner. It was smooth and easy as it has always been. Fee's aren't bad. Since I work with clients and companies that use Quickbooks, everything was easy to load into the system.