TurboTax offers a user-friendly experience designed to simplify the tax preparation process. With intuitive navigation, clear step-by-step guidance, and real-time error checks, it empowers users to easily file their taxes with confidence. Whether you’re a first-time filer or a seasoned tax preparer, TurboTax streamlines the entire process, making it accessible, efficient, and stress-free.

I love how easy and convenient TurboTax is, especially because it imports my information from the previous year and that I can scan my documents with my phone. The reason I did not give 5 stars is the consistent push to upgrade. I made my choice at the beginning and they make it purposefully confusing to reject an upgrade.

i would give it a zero. would not let me e file due to some issue on w2. I could have done this myself in about 15 minutes and file by mail and saved 130$. By the time I realized i could not efile, you already charged me. I guess I am a sucker here. enjoy my 130$.

Even though it took me longer than expected TurboTax program makes it really easy to input all information and make sure everything is reviewed adequately. I'm put at ease knowing that the proper information was documented and I am receiving the best possible return. Overall I am a happy customer!

In the past, we have really found TurboTax to be a helpful tool for filing our taxes, However, this year, it was really a pain to use. It was difficult to navigate, and honestly, once we tell you a couple of times that we don't want Max, just let us alone about it.

Went smoothly. The only gripe I had was at the end it asked me to pay $40 for a processing fee in addition to the $89 I already paid to have" the cost of this service to be deducted from my return." I declined and paid with credit card. To me that was a rip off.

Turbo Tax stays updated with current tax law, and provides instructions, guidance and additional detail in fairly easy-to-understand language. I'm confident my returns are complete and accurate. Last year a tax CPA reviewed my filing and said he could not have saved me any taxes above what I did using Turbo Tax. That said, my return is not too complex: just income, RMD and standard investments (MFs in brokerage & retirement). No business, no rental properties, no complex investments.

Decent program for people like me who have some idea of what we are doing and do our taxes right. Prices are a bit much and I was forced to get an upgrade against what I wanted just to be able to claim/use part of my tax information like I should be able to. I never wanted to pay to do my own taxes but I ended up paying almost 200 after all the upgrade and fees.

Thank you... once again. The only thing I have a concern with is that I wish that TurboTax would allow me to keep using this Mozilla Firefox browser version long-term, I've used it every year that I have used TurboTax and this year it was slower than ever before. It is so unfortunate. I do not like change and I am a bit of a neo-luddite and tech laggard.

Unexpected problems with filling in DIV info. System did not provide the forms from prior year, so the info was re-entered. Then, those forms came up later, shown as blank, and had to be deleted. Not sure why this was an issue because have never had this happen before.