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Sam's Club
Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 651-660 of 49,617 reviews
May 10, 2026
INDAM
4 out of 5 stars review

Good Product - Can be improved

Some options while reviewing it gets difficulty correcting it. would be good if those can be fixed online since you are paying such a high price for the product.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Jan 22, 2026
Carltheangryman
1 out of 5 stars review

Turbotax is officially a cash grab

It is incredibly predatory to force people to use the upgraded version of your website to do their taxes. after this year I will not be using this product ever again. Thankfully due to me getting married I will not have to since I will need a CPA anyways.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 14, 2026
TurboTax pay attention
4 out of 5 stars review

Not user friendly for experienced users

I'm not happy with TurboTax deciding what version is best for my return. Previous years the deluxe was only necessary but you decided that premium had to be used and gave me no alternative. Your new selection system sucks. Let users decide, not TurboTax.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 13, 2026
DGkd
1 out of 5 stars review

Problems This Year

-very difficult finding the line items if they were moved from the 2024 return on my computer. -529 entry carried forward was automatically entered and I never saw it for Virginia return. -the extra Medicare tax was credited as a paid tax and I never saw it. -the question of which part of mortgage interest was not deductible due to using money from refinancing was never cleared up. -hard to find answers to my questions because it was not a clear answer

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 8, 2026
Mike_25
4 out of 5 stars review

Works fine but beware of all the marketing opt-ins

I almost decided not to use the software because there were so many places I had to opt out of receiving marketing and give permission to share my data for marketing purposes. People are just getting tired of all this digital co=opting of personal data for the purpose of making profit. I am one of hose people. Personal privacy is under attack and I am sick of it!!!!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 12, 2026
Scottyslim
4 out of 5 stars review

Good but a little bumpy

It was a little difficult switching from last year desktop to this year online. There were some of the things/icons of companies from last year that I didn't know what to do with. Also TurboTax somehow couldn't e-file my returns right when I was done, said my AGI didn't match. It was difficult to figure out the work around to be able to manually enter the AGI and e-file. Hoping next year it wil be smoother now that I have used online once.. Overall however, the interfaces were otherwise very easy to work with, as was the uploading of forms etc..

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Jan 27, 2026
User41444
2 out of 5 stars review

Decline in Quality and Deceptive Practices

I've been using turbo tax for 15 years and the tool gets less and less advanced every year, hiding full control over your own tax filings behind difficult to find UI sections, "interview" conversations, unhelpful AI suggestions, or completely removing options from the experience. This year was particularly bad with aggressive and borderline deceptive "data sharing" requests masquerading as official filing authorization that will likely catch quick a few people in their data scraping net. This is the last year I will use this product.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 6, 2026
jerip55
5 out of 5 stars review

TurboTax does the job

Apart from my brief stumble with the enhanced standard deduction for seniors filing jointly (TT was initially not indicating the correct figure of $46,700 but ultimately corrected itself upon final review), TT performed flawlessly. In all of my 3-4 Help inquiries dealing with the enhanced standard deduction issue and a couple of other topics, the responses were detailed and on-target, and addressed my concern satisfactorily and completely. I have used TT for several years now and will definitely continue to use it again next year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 14, 2026
cingra
4 out of 5 stars review

First time I have had any issues!

I have always used Turo Tax but this year I have had to refile my Wisconsin tax 3 times. Im getting frustrated that this issue continues. I hoping that this time it goes through and is excepted . I have never had any issues in the past so I hope this is resolved.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 14, 2026
MBL1
4 out of 5 stars review

mostly helpful

It was really confusing when you were giving me a deduction of the Qualified Business income. I didn't have any business income as far as I knew. It would have been helpful if you would have called out that you can get this if you have information in Box 5 of a 1099-DIV form. I spent quite a bit of time trying to figure that one out.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.